Varun Bajaj — part not replaced when bike is not even one month old.

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ekvkumar74

from Hyderabad, Telangana

Address:

Visakhapatnam, Andhra Pradesh, 530013

I brought a avenger 220 cruise on 20th jan and last week my spring pedal fell of when i was in a heavy traffic. I could feel the brake pedal becoming loose. I went to the service center centre and told them. They asked me to buy the spring and then they would replace it or asked me to get the lost spring which i cannot as it fell off in traffic. They said they would contact me later but they just don't care. While buying the bike, they take money for extends warranty but when time comes, they try to escape. Such poor service.

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Bajaj Auto Customer Care

from Mumbai, Maharashtra

Dear Sir,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Avenger United

Reply

ekvkumar74's [Complaint's author] reply, Feb 20, 2018

Thank you very much sir. After I raised this complaint they saw it and then called me over to fix it. In future if they do the same thing, I will certainly send you a mail. Thank you very much for your concern.

S

Sagar1122

from Mirialguda, Telangana

I got my new bike ns 200 without completing my first service oil seal has been damaged.. I repared...and again with in 15 days again damaged so i gaved my bike in authorized service center in kondapur .they said that shld change complete part ... 1 month completed they r not giving any responce ...how long i could wait for my bike.

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