[Resolved]  Vasanth & Co — bad customer service in madurai branch

Address:

Madurai, Tamil Nadu, 625007

I approached vasanth & co in madurai branch on 17th mar 2019 for finalizing ac purchase on same day of enquiry. For that quick decision, i needed good information about product, including model number. Whereas, i was disappointed as all staff in madurai showroom are irresponsible right from entering the showroom. Even after repeated enquiry, they were not willing to provide required information for me to decide. At one point of time, when i requested to read model number (As i didn't have my spectacles ready at that time) from display unit, they asked me to read with sales person spectacles.

It was irresponsible reply as spectacles lens differ from each person and disappointingly asked me to read with their spectacles. When i made complaint to senior staff near billing, all staff persons were arguing and scolding me in front of your showroom entrance and gone one step almost to kick me out with words.

You don't have to treat customer as "king", but at least should know how to treat a human being.