Vasanth & Co Customer Care
Vasanth & Co
Customer satisfaction rating: 30%
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277
COMPLAINTS

Vasanth & Co Customer Care

Vasanth & Co

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Address
Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet
Chennai
Chennai District
Tamil Nadu
India - 600015

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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273
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126

Customer satisfaction rating
30%
Complaints
277
Pending
0
Resolved
82
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
Sun09:00 am - 09:00 pm

Vasanth & Co related photos (27)

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Vasanth & Co Complaints & Reviews

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Vasanth & Co — regarding stand for washing machine

 Fathima faahira on Jul 19, 2018
We brought samsung washing machine yesterday in vasanth and co tirunelveli..they billed for stand and cover which costs 1300rs...but while reading the manual booklet it is mentioned not to use the stand..we called vasanth &co tirunelveli they did'nt give proper response..the wont get back the stand and cover...we felt this is a kind of cheating...we want to return the item and get back the money as soon as possible...
Complaint comments  Read comments Complaint category Washing Machines

Vasanth & Co — videocon air conditioner 1.5 ton

 Pradeep Meganathan on Jul 12, 2018
I am Pradeep Meganathan from Selaiyur, Chennai - 73. We would like to inform you that we had purcahsed Videocon 1.5Ton split AC in Vasanth & Co, West tambaram, Chennai dated[protected], Invoice No : [protected].

Based on the assurance which you people given as 5years warranty on this product, we had purcased this AC. But for your kind information the AC started to give problem within 3months period.

We also gave a complaint stating service before 40days (Comp No : CHE[protected]) and you people alloted a Service centre Priya Enterprise (Branch Manager - Neelakandan)...
Complaint comments  Read comments Complaint category Appliances

Vasanth & Co — retelecast marma daesam again

 eshwar sridhar on Jul 8, 2018
This is not a complaint it's my request from my side.Marmadaesam was telecasted in vasanth TV. I am requesting to retelecast that series again as it is a milestone of series and moreover those type of serials are not coming nowadays so i can surely say that it will raise your TRP rating please retelecast it again.I want to see the powerful and dynamic acting of Chethan (Rajendhran) and tear generating acting of Lokesh Rajendran(Chinna raasu) and morethan that the videos of iyanthiraparavai and swarnaregai episodes are not available in youtube. Retelecast at 9.00 pm so that many will be reaching...
Complaint comments  Read comments [2]Complaint category Entertainment and Recreation

Vasanth & Co — complaint about service

 S URES S RAJA on Jun 12, 2018
I purchase fridge, grinder, and washing machine. The delivery of item was too late and there is change of colour of my fridge stand. Then, my fridge covering box fully wetduring delivery..in case problem arises due to this wet box. Wat will you do. My number -[protected]... Finally i did not get the fridge stand till now.. This is a service u r giving to us. Till now... No executive from that showroom contact me till now.. I paid money... I need my fridge stand immediately... Some person response spoil ur company brand... Resolve my problem.....
Complaint comments  Read comments [2]Complaint category Refrigerators

Vasanth & Co — tata sky dth [Resolved]

 Vignesh2992 on Jun 12, 2018
I bought a tatasky dth from vasanth and co sivakasi branch on 21/03/2018. My dish stopped working from 09/05/2018. I registered a complaint with the branch i bought the product from as well as i filed a service complaint with tatasky customer care also. There is no response from both. I enquired vasanth and co sivakasi branch about the complaint i registered with. They said that it is not our responsibility or concern, we cannot do anything with that, you have to ask the tatasky customer care only, they gave a contact number of some other person and asked me contact the person. When i contacted...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Vasanth & Co — faber chimney

 ruteeshraj on Jun 9, 2018
Dear sir, i was purchased faber chimney from your authorized dealer on 29/.01/2016. Model:feel plus bktcltw60, ltwchn16293497, serial number: g[protected]. At that time purchasing your dealer as well as sales executives don't know how to explain the about your product and they just telling few things which is not important and at same time they don't know to say which is important. The sales executives on the day of selling your product they told this faber chimney having life time warranty as a customer i was believed your words. After i was purchase the chimney its works only 2 years. Within a...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — onida 43fb1 tv

 Jeeva Rajendran on Jun 7, 2018
I have purchased a onida led 43FB1 tv on 04.06.2018 at vasanth & co sathyamangalam they said that the service engineer arrange to install within 36 hrs. Since yesterday i was contacting the vasanth & co manager and i am not getting any proper response from him about installing and mounting the TV. He keep on repeating the that the service engineer will contact you either today evening or tomorrow morning..And this is 2nd day he is informing the same story..Nobody contacted me till now. Your company is the best company but in the service centre people are irresponsible. Please take necessary action...
Complaint comments  Read comments Complaint category TVs

Vasanth & Co — philips led tv not functioning [Resolved]

 Elumalai Kannan on Jun 1, 2018
Philips led model no. 32pfl3738, sl. No.11031553 from vasanth&co, trichy on 14.04.2015 was not functioning properly for the past 3 weeks. We have intimated to bajaj finserv. Representatives at vasanth & co, trichy and send mail to bajaj finserv., bajajj allianz. No response.

Manufacturer's warranty 3 years & bajaj allianz extended warranty 2 years.

Please guide us.

Regards,

E. Kannan
[protected]...
Complaint comments  Read comments [1]Complaint category TVs

Vasanth & Co — l g refrigerator

 Nareshkiran RM on May 19, 2018
One of the worst customer oriented services. Purchased a lg fridge which hasn’t delivered in time and the product delivered has malfunctioning. Called number of times to convey the problem no proper response. And few guys weren’t fit for the role of handling customers. Spoke bad on my mom and to me. Worst worst worst enterprising units. Request people nit to purchase goods as it is not satisfying the needs of the customer...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — vasanth and co offer cheating

 Bhakyaraj Shanmugam on May 18, 2018
Recently bought a voltas a/c from vasanth and co, they cheated in the name of offer (Tower fan) and they finalised the rate 32000 and not mentioned tower fan in bill and we also not noticed. They delivered only ac and i personally visited vasanth and co (Ullagaram) and they replied rudely that they billed without tower fan and its not possible to give gift because it's not mentioned by staff during billing.
Friends kindly check before billing in vasanth and co, staffs are very smart to confuse customers.
Be careful with vasanth and co showrooms and better purchase with amazon or flipkart.
Complaint comments  Read comments Complaint category Products & Services

Vasanth & Co — delivered the old piece

 Sivakumar08 on May 11, 2018
Hello sir we bought a refridgerator whirlpool and water purifier yesterday 9/5/2018. While booking we asked them we want only the new piece they even assured us that only new piece will be delivered but
They delivered the old peice which was kept for viewing... Product is not looking good like the new one and its dirty.
Just we opened the package and we can identify it clearly.

We need replacement!!!...
Complaint comments  Read comments [2]Complaint category Refrigerators

Vasanth & Co — I am complaining about delayed delivery n false commitment [Resolved]

 sublee on May 10, 2018
Here i purchase lg double door fridge on 7th may but today I0th may still now not receiving, so many times i called they giving wrong commitments and some people not responding. You r concentrating about sales only and not others . And now they expecting me to charge more amount to deliver than you billed delivery charge. Its not fair I'll not recommended any one . These stupid happen in your porur branch....
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Vasanth & Co — airtel dth [Resolved]

 ravi@456 on May 9, 2018
I have purchased one 32" haier led tv on 25.04.2018 at 100 feet road gandhipuram, coimbatore towards bill no.[protected] and also purchased airtel dth bill no.0998738 for rs.2500/- actually i planned two led tv but your show room staff mr. Sathish is talking not fair. So i have only one tv purchased. What is the natural position is know for your sales person mr. Raghavan.

The above airtel dth purchased at that time mr. Sathish told me today airtel dealer come to your home and insulation but they not come i only continuously calling one day they come in 7.00 pm. They told me you...
Complaint comments  Read comments [1]Complaint category TVs

Vasanth & Co — mixie purchased in south masi st., madurai [Resolved]

 Vasanthi Kannan on May 5, 2018
Sir/madam, we purchased a premier mixie on 09/10/2017 for rs. 3200/- with one year warranty. At the time of purchase, we wished to buy preethi but marketting peoples in the shop canvassed to buy premier. Within 2 months bottom bush of small jar broken and not working. Then i tried with middle size jar. It is also not grinding coconut pieces. Since i am working with two kids, i am facing lot of morning tensions. I went to vasanth and co southmasi street madurai branch and met mr. Velmurugan for replacement or repair. Marketing peoples are not responding, treating lethargcally. We wait for an hour....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Vasanth & Co — haven't received ac yet [Resolved]

 venseven on Apr 30, 2018
Dear sir,
I have purchased an lg 1 ton dual inverter air conditioner with a bill number =[protected] on 25th april at vasanth and co (West tambaram) but still now the product has not received. I have been calling the vasanth and co west tambaram branch from 26 th april but they are not attending my call itself.. Feeling very bad for this customer service....
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — missed my original bill [Resolved]

 Swathikrupa on Apr 26, 2018
Hi sir i m subramaniam
I have bought lg led tv 24inches on september 2017 in emi basis at mylapore branch

Recently i have missed my original bill by mistake

So i request you to arrange for the duplicate bill

And

Pls send it through mail id

Details

Mail id-
Swanocp@gmail.com

Address-
No-37/17, 14th trust cross street, mandavelipakkam, chennai-28

Mobile no.[protected] or [protected]...
Complaint comments  Read comments Complaint category TVs

Vasanth & Co — product and the service from branch store

 S Vamshi Krishna on Apr 22, 2018
Hi am vamshi here. Am a regular customer here recently two days back i bought a lg air conditioner from ur as the and co at porur branch there the staffs are not responsible and also before billings everything is to be intimated to custoner about the transportation chargers offer applicable or not.. If air conditioner is bought the stands are to be given by the store only why does you charge additionaly... It should be intimidated wen they are explaining the features of the a/c.. It's literally irretating with you guys and am tired of calling the store no one picks the call and respond and not even...
Complaint comments  Read comments Complaint category Appliances

Vasanth & Co — willing to change high price product (any price, any company that should be satisfied product) [Resolved]

 AnjaiSakthi on Apr 21, 2018
Dear sir

I have purchased usha air cooler (Atomaria personal cp 93) model for rs.3800/- at kumbakonam branch vasanth & co on 04.04.2018. I have no idea about the function of air cooler. So i didn’t ask any specific company and model. Marketing executive person describe to purchase above model product without demo. I hope the executive words and i have purchased above product. But now i have not satisfied above product and i asked to change the high capacity product at the same branch, but they have not accept my request. I am willing to purchase high amount air cooler any amount...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vasanth & Co — I'm complaining about the service of your pollachi branch [Resolved]

 Michael Anto Disouza on Apr 18, 2018
I have bought ninja 27 air cooler from ur branch in pollachi.. There was no proper explanation or detail given to me about the product. Instead of that they gave me an false statements about the product. And there was no proper demo shown to me. They just showed me where to pour water. On and off.. They didn't tell me how long does the effect stays. When i reached my home and used for one hour i was totally disappointed.. So i called them for an enquiry and an employee there who told his name was prabhakaran spoken very rudely and insulted me and my sister.. I strongly need an action against this...
Complaint comments  Read comments Complaint category Employers

Vasanth & Co — washing machine, ullagaram [Resolved]

 Kumar Dhanabalan on Apr 16, 2018
I bought samsung washing machine in vasanth & co ullagaram in chennai. They offered me washing machine stand and cover when delivered washing machine cover was missing...in the receipt they mentioned only stand (Which i didn't notice)... When i asked the branch sales person they informed that no cover because receipt says no cover... Before purchasing they told me that with washing machine you will get stand, cover, free delivery.. But frustrated waiting to get delivery of washing machine.. And also i clearly told them done send me showcase machine.. But they sent that machine only. My experience...
Complaint comments  Read comments Complaint category Washing Machines

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