Vasanth & Co Customer Care
Vasanth & Co
Customer satisfaction rating: 23%
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Vasanth & Co Customer Care

Vasanth & Co

Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet
Chennai District
Tamil Nadu
India - 600015

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
Sun09:00 am - 09:00 pm

Vasanth & Co related photos (21)

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Vasanth & Co Complaints & Reviews

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Vasanth & Co — complaint regarding a/c fixing by sri velan enterprises

 bhura lal on Mar 17, 2018
Today from sri velan enterprises i got call regarding fixing of a/c they informed me all things and all charges. Staff named d. Ambeth kumar while fixing a/c informed whether if iam buying 3core wire they are not gaurantee for the a/c if and then i bought wire which he ask he will not fix as he wants letter from me. Secondly he asked me whether to fix new outstand i told already the old stand is there fix in that for that also they charged me 250 rupees iam so upset they cheated by charging. When i called the staff of sri velan enterprises in the number [protected] they also talking...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vasanth & Co — washing machine

 R.A.Sunder Raj on Mar 12, 2018
We have shown panasonic washing machine in the show room which was kept for demo for long time, which was not told to us. They have charged us for the same. We paid the same. When they delivered the items ordered, we got shocked that they sent the item which we told them not to send it. When i make complaint about it, they simply saying that we used to sell like that only. I have been keeping asking them to change the product but they laugh at us like fool....
Complaint comments  Read comments Complaint category Appliances

Vasanth & Co — non delivery of gift won by my children

 Vcmoulie on Mar 11, 2018
In the maveeran kittu contest, myself and my children won the contest and we have been informed by mr. Arif through the mobile number [protected] about our winning the contest and asked us to come with id proof and address proof copy to collect the gift on sunday the 4th feb 2018 between 11 and 1 pm. Based on that myself and my children came to your office at saidapet on the said date and time to collect the gift. After getting our signatures in the register maintained by them mr. Arif went inside the office and came with only one gift and handed it over to me. He refused to give the gifts to my...
Complaint comments  Read comments Complaint category Other

Vasanth & Co — godrej refrigerator

 gvijayak on Mar 8, 2018
I brought it godrej refridgerator from vasanth & co (Tambaram branch). While unpacking by godrej service man for demo, found following defectives:- refridgerator not working due to relay not working, door poor appearances due to door outer fully scratches, freezer door damaged condition, door shaking due to door bottom white clip damaged condition, compressor high noise level. Photos taken by service man. He called to godrej next level service dept he informed demo piese supplied to customer & what needs to be done & based those people instruction agreed for replacement on 8th jan 18....
Complaint comments  Read comments [3]Complaint category Computers & Accessories

Vasanth & Co — need duplicate bill on Mar 7, 2018
Hi team, i purcased ifb fully automatic machine sdg7.0kg aqua on 07th jan 2017. Service people are asking for bill copy.

My billing address is gomathy v
48/296, canal bankroad, indira nagar adyar, chennai 20

Mobile no is [protected] / [protected]

This was purchased on exhibition sale in mylapore kutchery road. Please send scanned copy to my mail id:
Complaint comments  Read comments Complaint category Washing Machines

Vasanth & Co — washing machine

 NM Indiran on Mar 5, 2018
I have purchased a washing machine (Ifb-rdw-whitecolour) @vasanth and co, t. Nagar branch on 01.03.2018. After made full payment i was insisted for delivery of washing machine to very next day (02.03.2018) itself, but your executives made ensure about delivery on 03.03.2018 and also ensured me about installation on the very same day of delivery of washing machine itself (Ie.03.03.2018). Beveling the representation of sales executives and bill desk of vasanth and co, i was in impression that washing machine will deliver on 03.03.2018.

But up to forenoon 03.03.2018 i did not receive...
Complaint comments  Read comments [1]Complaint category Washing Machines

Vasanth & Co — tata sky dth - misguided and wrong plan activated

 ezhilarasanpdy on Feb 15, 2018
On 10.02.2018 we bought tata sky dth in vasanth and co, oppanakara street, coimbatore. We requested for one year free subscription plan with hd. The person on the counter informed me to pay rs 1700/- and rs 200/- during installation so the total rs 1900/- i paid as he said. On 11.02.2018 the technician came for installation and we paid the amount after installation with tips. On 12.02.2018 we received confirmation call from tata sky dth service centre and informed the plan was hd connection one month free subscription. We shocked and connected the showroom. At first the admitted as the person on...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Vasanth & Co — samsung 65 inch tv not delivered even 30 days over

 gilmercy on Feb 15, 2018
This is gilbert from pallavaram, chennai. As on 15th january, 2018, i have given the order (Samsung 65 inch tv) to buy it. Even i have paid the amount 7500 the same day and balance would like to go with bajaj finserv. They have committed to delivery the tv on/before 2nd february, 2018. But till now they have not delivery the tv and not responding properly. Even i have raised the complained with vasanth & co. Customer care, they said that will check with vasanth & co. Branch (Adampakkam) and will update. But even they are not given any update to me. I called so many times but not good...
Complaint comments  Read comments Complaint category TVs

Vasanth & Co — samsung fridge

 Jaya115 on Feb 14, 2018
I have ordered a samsung 4 star rated 192 liter capacity fridge. But what they have delivered is like samsung 3 star rated 180 litre capacity one. So i have called the concerned branch, and checked with them. But they are saying like i have ordered a 3 star only. I have a proof like i have taken a photo of the fridge which i have ordered. And the person who sold out this fridge is not willing to give the manager number and giving improper response....
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — installation related query [Resolved]

 John31 on Feb 5, 2018
I was purchase a ac machine on 21/01/2018 the receipt number is [protected]. From marthandam branch as i was informed to your marthandam branch the installation date is 04/02/2018. I called more times for this [protected], [protected] numbers. No one attend the call for last two days. So please you should install my ac on tomorrow below this address

Ddsrl lab bulding
Firest floor
Karunkal 629157
This is our very emergency request

Complaint comments  Read comments Complaint category Products & Services

Vasanth & Co — very very poor machine delivery plan [Resolved]

 Sivatambaram on Jan 30, 2018

We purchased washing machine on 28th jan 2018 from vasanth and co velacherry branch, delivery made by yesterday. It was very very poor. Below are the issues that we faced.
1. Machine got delivered by 10.30 pm
2. Attitude of the delivery person
3. Only one delivery person sent for the new machine drop and old machine pickup
4. No response from the sales person as well
5. We culdn't get the proper escalation channel.

We need this to be resolved asap.

Complaint comments  Read comments Complaint category Washing Machines

Vasanth & Co — videocon fridge complaint

 Balasubramanian Ramanathan on Jan 28, 2018
Sales invoice. No [protected], bill dated 29/09/2017 booked at chennai trade center, madambakam and it was tagged to padi branch. 1st time we have received defect piece and raised a complaint and vasanth & co replaced with new. Even this time also it’s a defective piece. Videocon support is worst, without proper guidance they cancelled our complaint request. When we hearing vasanth & co advertisement “quality & trust”, we couldn’t digest how they can marketing with this name, but without checking their selling products. Hoping for permanent solution on our payment & trusted gadget.
Complaint comments  Read comments Complaint category Refrigerators

Vasanth & Co — skyworth tv [Resolved]

 Karthik.k7509 on Jan 22, 2018
First we are watching for sony tv, your sale person safeek of skyworth brand told us it is full hd tv and all technology is available in this tv, we believe vasanth&co brand name and we bought a skyworth tv on 11/01/2018, and installation has been delayed due to pongal holidays, technical person has come on 18/01/2018 and installed the tv. After that only we came to know that it is not full hd tv, it colours saturation and resolution is not up to hd standard it is like a normal colour tv with full colour and not full hd, i make call to the branch manager then they again told that it is a full hd...
Complaint comments  Read comments Complaint category TVs

Vasanth & Co — vu led tv desktop part missing/ not fitting

 Varadharajan R Vishnu on Jan 17, 2018
After 3 days (Due to pongal festival) since we ordered the vu led tv 24lj3, uv technicians came for installation and they found the desktop stand for the tv was not fitting and they told to contact vasanth &co for the issue. As contacted they sent another stand which also didnt fit. Next day another technician found one part is missing in it.
How can a part of the product will be missed in a sealed company's product?? Or how can the manufactured part of the product doesn't fit??
There is no proper response from the delivered person regarding the issue.
I'm not satisfied regarding...
Complaint comments  Read comments Complaint category TVs

Vasanth & Co — delay in delivery and poor customer service [Resolved]

 Prajeeshn on Jan 17, 2018
I purchased 1 ac and w/m from vasanthan co porur on 13th jan 2018. They had confirmed me the delivery on sunday for washing machine, but till today morning i didnt get any info for delivery.
Today morning around 10.45 am they called me and requested to extend the delivery of ac to friday.
This is not a proper customer service and it has delayed 1 week for delivery for one item.
I had tried to call their complaint service (Porur) also but they not even took the call.
I personally very irritated and never sugest vasanthan co to any one my friends or relatives
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Vasanth & Co — compliments [Resolved]

 milango19 on Jan 16, 2018
I have purchased sony led klv 32w622e at ur pudukkottai office vide ur bill no.0578213 on 16/01/18. Not yet fixed and not demonstrated. Ur staff informed that they will come and fix it tomorrow. They have not given the following items. Sony gift power bank. And assured to deliver it within two days. Further ur staff promised to give the compliment of travel bag, since they are not having the stocks. Pl advise ur staff to deliver the said two items at the earliest....
Complaint comments  Read comments [1]Complaint category Other

Vasanth & Co — need duplicate bill for my purchased sony bravia tv [Resolved]

 Arun ENzoo on Jan 14, 2018
Hi team, this is manickam from tuticorin. My registered mobile number is [protected]. I purchased sony tv 2016. But my bill is missing. So no warranty like that. Can i get the duplicate bill for my sony tv pls send to my duplicate bill in my email

Billing addrss
3a/330/6 thiru. V. K nagar.3rd mail. Fci gudown opp. Thoothukidi _628008

Thanking you....
Complaint comments  Read comments [2]Complaint category TVs

Vasanth & Co — tv [Resolved]

 Sathik Ali H on Jan 8, 2018
Dear team.,

I have bought the new brand led tv from vasanth & co on 04/08/2017. From the day one, i'm getting repeated problems on display. First i made a complaint on november regarding the display issue. The engineer has came and replaced the panel which i has not suggested for that. After replacing also again on next month i have received the same complaint and registered the complaint in customer care.

Again your executive has came and replaced the this 5 months i have got several complaints then how i can use this for long?

Is it your product...
Complaint comments  Read comments Complaint category TVs

Vasanth & Co — delivery delayed for the ordered products [Resolved] on Jan 8, 2018
Hi, i ordered a haier tv and panasonic washing machine on 03.01.18 in t nag branch and they promised to deliver the next day. But i haven't received the products yet. I am constantly following it by calling them every hour and they come up with some reasons. I m sitting at home waiting for these guys and they do not give a damn to provide right time and day. This is frustrating and i have lost the hope in vasanth and co. I am also not sure if i will go back to them. No professional behavior and discipline. I will also not recommend this shop....
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — purchase of front loading washing machine

 sathiru on Jan 7, 2018
We have paid for a front loading washing ifb machine on 31st. They promised to make delivery on 1st but it happened on 3/1/18.

Also, the machine stand send does not fit the machine size. They have sent a wrong size stand. They never pick up phone or respond over phone.

When approached in person, they don't regret for this. Rather say, correct stand is out of stock and ask us to keep in touch after 2 days and come & collect it when it comes.

Paper advt shows a very attractive gift but in person they give a very shabby plastic box set & says the advt is...
Complaint comments  Read comments [1]Complaint category Washing Machines

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