Vasanth & Co Complaints & Reviews

I was extremely happy when I purchased the brand-new Whirlpool refrigerator (Model no: WHI FF FRI IFPRO I CNV 355 ILLU ST (2S-TL) 21686 - S. no: INE[protected] on 10/06/2024 from Vasanth & Co, Velachery, Chennai.
To my extreme disappointment, I am thoroughly dissatisfied currently with the product, since within this very short duration of the purchase 4 - 5 months, I had to raise 2 customer Product service complaints
(CHE[protected]-...

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I bought a new AC but it was not installed properly by Thanjavur branch.i called several times for service but they are not turning up and cheating the customers very excellently.Take suitable action or refund the amount

Jul 18, 2024

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Jun 15, 2024

Updated by balajiharshavardhini Solve the problem

Verified Support

Jun 17, 2024

Vasanth & Co Customer Care's response Dear Customer,

Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

Thanks & Regards
Customer care,
Vasanth & Co, Chennai.

Verified Support

Jun 17, 2024

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Address: 100ft, Gandhipuram, Coimbatore

I purchased the Panasonic AC from the Coimbatore branch of Vasanth & Co on 100ft road. Given our upcoming travel plans, we emphasized the urgency of installation and received assurance from the dealer that it would be completed within a couple of days. However, after two days, we received a call from Panasonic installation team informing us that installation would be delayed by another three days because the installation request was made...

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I have booked a washing machine and fridge in velachery store 2 days back and they have assured the product will get delivered by[protected] but they called me and stated due to stock unavailability the product will get delivered on 20th but today they called me and stating that we are facing stock issues u have to wait for 4 days to get the product delivered thing if the stock is not available means why these guys are taking a booking and...

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Hi Team,

I purchased a blue star AC 5 years back and I need a duplicate bill copy for warranty purposes, my mobile number is +[protected] and my email address is [protected]@gmail.com. Could you please share the duplicate bill copy.

Regards,
N.Sankar
4/112 middle street,
Vaithiyanathapuram POST,
Tittakudi TK, Cuddalore DT - 606303...

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Address: Kovilpatti

வசந்த் அண்ட் கோ கோவில்பட்டி branch Haier promoter வேலை செய்யும் MATHAN மற்றும் அவருடைய சகோதரர் மோகன் .
இருவரும் சேர்ந்து பணம் தேவைப்படும் மக்களை நமது கடையில் பைனான்ஸ் மூலம் பொருட்கள்...

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Address: Vasanth and co thiruvottiyur near yelai amman koil

I have purchased an Air conditioner, I opted for exchange it's been 2 months no one came for picking up the item. Thiruvottiyur branch.

You people are keen in selling things. Can't you do what you have been promised before you sold the product. Worst response. I had already initimated the person multiple times but no response....

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Address: Salem

Hi,
I have purchased Sony Home Theater System by 28th Jan 2024. While product installation I am not satisfied with sound quality. I asked to return the product to Vasanth & Co and they told me to surrender the product.
After reaching Vasanth & Co with the product and they told we are taking the product back and the sales person and manager speech was informal and rude.
As per the Vasanth & Co refund policy says as "We...

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I ordered and paid for 4 star 1.5 ton Daikin Air conditioners. But I got delivery of 3 star ACs only. They said its a mistake in their online portal and did nothing to resolve the issue...

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Address: Thiruvattriur

I have purchased an 85inch qled lg tv in vasanth and co which has located in thiruvattriur on January 1st 2023. From the 3rd week it self I have faced an minor issue like flickering the screen and I have informed the store that I am facing this type of issue they replied that they will come and fix the issue but no one has come then after some days I have forgotten about that. On November 2023 the entire tv screen turned into black and can't...

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Address: 507 B-Block, 5th floor casaGrand Northern star, madhavaram high road, Chennai opp to shell petrol bunk

As we have bought 4 one ton voltas ac in North Usman road, a year back already am launched a complaint about cooling prblm again same thing happened
Bill no [protected]
Pls take immediate step to solve the AC prblm...

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Address: Chennai

Extremely bad experience with Vasant and co, Shollinganallur - branch Chennai. False promises made by staffs and making the customers to wait at home. Made so many phone calls, mostly not picking up. Few calls were attended and committed with lies.

Every time telling lies not speaking truth.

Last two days waiting for receiving items.

Unfortunate customers of vasant and co.

Not...

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Address: Vasanth&Co, Tnagar

Recently purchased an Daikin 1.5T AC on 17/09/2023 at Vasanth & CO Tnagar Branch, it was delivered to my address on 22/09/2023. The next day 23/09/2023 Daikin service person from Cool zone Chennai came to my house to begin installation and demo and found that the AC was defective and it wont run. From that moment we are continuously contacting Daikin and vasanth & co representatives (Mr. Nirmal [protected] from Daikin) (Ms. Poongavanam [protected]...

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I have buyed whirlpool refrigerator in vasanth and co in back side I have seeing small tub for collecting waste and I am not aware of that.last one week it was very bad smell and I was searching my home around finally I found that back side of the refrigerator.i have contacted to service centre for replacement but they not ready to do that.it is very dificult to clean every month.so I need replacement with other refrigeration.thanks...

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Address: NO 1, 31, N Usman Rd, Opposite Malabar Gold, Parthasarathi Puram, T. Nagar, Chennai, Tamil Nadu 600017

I placed an order for a Refrigerator and an AC on 05/08/2023. As of today, 17/08/2023, I have not yet received my products, making it a total of 12 days since the order was made. Despite contacting customer care, I have not received a satisfactory response. I even visited the showroom, where I was informed that I would receive my products within the next 2 days, but that deadline has also passed. I kindly request your assistance in ensuring...

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Address: Andarkuppam , ponneri 601204

Sir i have purchased voltas beco top loading washing machine at vasanthan and co. Branch no 1518 kottaikarai
Gumudipoondi. Chennai. Tamilnadu.
On 20.7.23 bill no. [protected]
The deliverd product is damaged piece having manufacturing defect.
Kindly requesting to replace the product at the earliest.
Thanks
With regard
K.sridharan...

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Booked a whirlpool refrigerator double door at Gowriwakkam branch on 16/07/2023 which has not been delivered till today.

Concerned persons are giving very lame excuses everyday. At the time of booking I was told the product will be delivered the next day itself. The words are not kept.

The worst experience and worst service by Vasanth & Co.
Either deliver the product by evening or else cancel my order...

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Address: No,1, Balaji nagar, Arambakkam

I bought an aircooler in April month at Gummidipoondi branch, within 3 days fault occurred ( fan motor not working).
We informed to show room, after 15 days they came and check.
They are asked money for the service, within 3 days fault why should I pay? Again the same information is informed to Vasanth and co Gummidipoondi branch.
Again they are raise the complaint- same service team came and replace the other rewinded...

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Address: Adyar, Chennai-600020

Regret to place a complaint that i have paid full amount for a Fridge, LG brand 340 Ltr capacity on 18.07.2023 at your Adyar Branch. While paying amount, they have assured that the Fridge will be delivered the next day i. e. On 19.07.2023. But till now ( 21.07.2023 - 5 pm) NOT delivered. When we approached your adyar branch, they don't have any proper answer. This is the 1st time facing such lapse and irresponsibility on your part. So many...

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Vasanth & Co Complaints & Reviews

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Vasanth & Co reviews & complaints(877)

ac indoor unit not fixed

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