Vasanth & Co Customer Care
Vasanth & Co
Customer satisfaction rating: 18%
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COMPLAINTS

Vasanth & Co Customer Care

Vasanth & Co

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Address
Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet
Chennai
Chennai District
Tamil Nadu
India - 600015

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
18%
Complaints
222
Pending
0
Resolved
39
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
Sun09:00 am - 09:00 pm

Vasanth & Co related photos (18)

Vasanth & Co Complaints & Reviews

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Vasanth & Co — invoice

 k.a.rajasekaran on Dec 16, 2017
Dear sir,
I (K. A. Rajasekaran have bought a smart tv with the details given below. Recently we found a complaint that a black image is seen in the middle of the screen which we find irritation and again we also lost our invoice copy with which we have t raise the complaint to the service center. So, please provide a duplicate invoice for the same.

Invoice no. [protected],
Purchase date: 11.08.2016
Model no: 49ku6570
Name: k. A. Rajasekaran
Contact no. [protected]...
Complaint comments  Read comments Complaint category TVs

Vasanth & Co — sony tv hard disk not support complaint

 ashok thamilan on Dec 7, 2017
Remainder... Remainder... Remaider... (4) 07.12.2017

Hide original message

Till today not close this complaint. What i can understand your sony brand service???

Dear team,
I bought a sony 32 inch led tv from vasanth & co located in madurai bypass road on 20-oct-2017. From 22nd-nov-2017 onwards, i ask your team people to connect my hard-disk to your brand tv. I never expect this type of worst service from sony service center. Till now my problem did not resolved. I need take back your sony tv. And refund my amount. Or else i will deal this issue...
Complaint comments  Read comments Complaint category TVs

Vasanth & Co — lg refrigerator - color as against the requirement

 Karthikeyan HL on Dec 3, 2017
Am purchased lg refrigerator in vasanth & co., t. Nagar, no.15 south usman road, chennai-600017 branch.

We are choosing maroon color refrigerator with onion tray, capacity 215l,. Bill paid on 30 nov 2017. While paid of bill, branch staff given one paid voucher, that itself also "description of goods" not mentioned. Material delivered on 01 dec 2017.

Yesterday (02 nov 2017) we were tried to opened the refrigerator, at the time only we are found color (Purple) as against the our requirement (Maroon color). Immediately we were communicated to branch and corporate off....
Complaint comments  Read comments Complaint category Refrigerators

Vasanth & Co — onida split ac

 Srini.lsn on Nov 26, 2017
I have bought 3 no's onida split ac in vasanth & co t. Nagar branch in 2016
Now 3 no's onida split ac not working
Complete indoor set is not working
I called onida service centre to check
He checked telling this are the parts are not working & parts charges
1. Copper coil - rs.7500
2. Gas - rs.3000
3. Display -?
4. Pcb board -?
5. Fins -?
6. Service charge - rs.650
7. Indoor unit opening - rs.200
8. New indoor unit - rs.11500
In indoor units this are the parts only having everything not working
I asked...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Vasanth & Co — reg voucher reimbursement

 Ezhilan Madhiyalagan on Nov 22, 2017
Hi team,

I brought a gift voucher on velacherry branch vasanth & co. I lost the voucher but i took a photo pic.

I gave the photo copy in vasanth & co velacherry branch for verification but it s been 10 day they are not responding. Kamal from vasanth & co velacherry branch is not responding properly.

I am attaching the photo copy along with this complaint, kindly do verify & do the needful...
Complaint comments  Read comments Complaint category Computers & Accessories

Vasanth & Co — customer service

 Priya Esh on Nov 6, 2017
We went there to buy a washing machine day before yesterday. The lady who attended us was behaving with worst attitude. No politeness seen in any of the staff there. They are fixing the price for each product as they wish. None of the staff there know the meaning of customer service it seems. Even the owner will not have such an attitude. Whoever the authority, if you really wish to withstand the good name of your company please educate your staff to treat the customers properly....
Complaint comments  Read comments [2]Complaint category Washing Machines

Vasanth & Co — fraudulent sales @ tirunelveli wrong commitment [Resolved]

 NellaiBala on Nov 5, 2017
Bought samsung fully automatic washing machine model wobble wa60m4300hd/tl on 02.10.2017 @ tirunelveli. Show room sales man given commitment that the machine will restart from where it stops after power failure and restart if the door is not opened.. On 28.10.2017 after visit of third complaint samsaung service engineer confirmed that this model is not having that restart feature. To complaint the same to your show room, that particular salesman, team and manager simply denied that we haven’t given any such commitment about that machine.. And added no samsung will have this feature.. Not ready...
Complaint comments  Read comments Complaint category Washing Machines

Vasanth & Co — non refund of bill amount [Resolved]

 syndmohan on Nov 1, 2017
I took up a water purifier from vasanth & co with false information about the product contents. When the company engineer came for installing he made different specifications which is entirely different from the salesman s description. Hence we went next day immediately to the shop and they apologised for the wrong details and hence the water purifier was returned back to the shop. Even after 17days after the incident the shop has not paid back the money which i paid for the product. It is really pathetic....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vasanth & Co — never go vasanth & co - erode [Resolved]

 kumar_2017 on Oct 27, 2017
Showroom behaviour of in charge at erode is very worst. Hope they were not properly trained how to behave with customers. I was likely to buy a sony tv of about 85 k but because of poor service of the incharge i ignored vasanth & co and bought from other showroom. Thank god i was not cheated because i got cheaper price than there. I also noticed few customers were shouting because of their poor service.
Better teach your in charge how to behave with customers and he is giving loose talks that he can sign bond paper for rs.5000 if u get less than this price. Truly i got less price. This spoils...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vasanth & Co — fridge [Resolved]

 Kanna Venkatesan Sreenivasan on Oct 27, 2017
Sir
Fridge not working after demo
[protected] one mr a parthiban attended on 21st and the product deliver onthe same but demo took place on 25th by bosch compay but the very next day i found it is not working better take it back and refund the amount i am very old 70 years and i cant bear the loss
Vskanna268@gmail.com [protected] fridge model ff fridge
Kdn30vs20i make it fast to rectify or refund
Vskanna268@gmal.com...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — led tv installation

 Saravanakumar Samiappan on Oct 26, 2017
Am saravanakumar s and secratary of sathy town congress. Am purchased onida led tv with exchange offer on your sathyamangalam-erode dt branch in opening day of your shop on 14.10.2017.

But till now no one come to installation and nobody respond our request.
Daily am walk to your shop to ask when you come to install?
They are not taking customer responsibility.

Am not expect this type of reaction from reputed vasanth & co.
Very worst service and am hurt to returned the goods today itself and revert my money pls....
Complaint comments  Read comments [1]Complaint category TVs

Vasanth & Co — delay for a/c installation [Resolved]

 Valli lakshmi on Oct 25, 2017
Am vaithilingam... And i am purchased blue start a/c at sangarankovil new branch opening day... The product delivered on 19th oct... Still now not install the product... Also no response for the call..
Isn’t that your company’s responsibility to fulfill the installation?
If you can’t do that please do not burden the consumer or sell the products

Do action asap before this complaint goes to next level...
Complaint comments  Read comments Complaint category Wedding services

Vasanth & Co — unprofessional approach at vasanth & co, adyar showroom towards customers. [Resolved]

 Selvakumar Murugan on Oct 24, 2017
I have had very worst / unprofessional experience with vasanth & co.., adyar showroom when i decided to purchase ifb washing machine dated on 22 october 2017.

I went that day to the showroom and asked sales people to showcase fast moving washing machines to be purchased. By that time they were pretending like a polite and professional people. I didn't realize that they will show their another unprofessional face towards me.

Shocking surprise - 1

Initially everything went well and i decided to go with bajaj finserv emi option to finish my purchase. I went...
Complaint comments  Read comments Complaint category Appliances

Vasanth & Co — worst ac seller [Resolved]

 Guhan-Charan on Oct 24, 2017
Bought ac last friday and promised to install on monday but didn’t turn up..
Came on tuesday 24/10 but the installation guy said can’t install due to no ladder
Isn’t that your company’s responsibility to fulfill the installation?
If you can’t do that please do not burden the consumer or sell the products

Do action asap before this complaint goes to next level

Tambaram branch
Inv no. [protected]

Guhan...
Complaint comments  Read comments Complaint category Appliances

Vasanth & Co — worst delivery about tnagar show room [Resolved]

 Vigneshwaran Kvbv on Oct 23, 2017
I purchased chimney on 2/10/17 at chennai trade centre.. I ordered for conico 800 60bf ss but i received lower model chimney which cost 2k lower than i ordered.. When i received the wrong one immediately i called vasanth& co customer service and explained about this and they accepted to replace the chimney.. And am pinging them daily they are just telling we will replace the chimney soon until now they never replaced my product and now the date is 23/10/17 and i don't know what the hell they are doing without giving good service for their costumers..
Nearly 20 days has gone but they fail...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — fridge [Resolved]

 Kanna Venkatesan Sreenivasan on Oct 22, 2017
Sir
I have purchased fridge on 21.10.17. Pl visit early to do demo and installation iwant early demo and installation i am worried about your companyis comment by my friends
Bosch fridge ff kdn30vs201
My address
V. S. Kanna 2a ii floor indrani raja illam new no 14 old 51 south boag road
T nagar chennai 600017
Land mark murugan kalyana mandapam

Phone [protected] 044 24313570...
Complaint comments  Read comments [1]Complaint category Refrigerators

Vasanth & Co — no cash back received [Resolved]

 Sampath Eswar on Oct 22, 2017
We brought a haier 59 inch tv for 43000 on august at coimbatore branch but still we haven't received the cash back.. It's 5%.. We should get atleast 2000 for our purchase.. When we asked at the shop they told us that we should get it before diwali but nothing came through yet.. I hope it's just a false advertising from vasanth and co to get customer.. No support from anyone still...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — sun direct dish delayed in service [Resolved]

 Nandha22kumar on Oct 19, 2017
Purchased new lg 32lj618u model smart tv during chennai trade centre as on 01-oct-2017.. During purchased their commited sun direct dish will be free for this model. But when i reached to person who is doing the sun direct installation he is neglecting and not picking my call# [protected] from last days. Its really frustrated. Kindly assist on the above concern and reach me on [protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vasanth & Co — false commitment [Resolved]

 Dharma Iyyappan on Oct 19, 2017
I have given a advance (18th oct 2017) for lg 49uj632t in cumbum branch and they have told that lg is giving a complimentary speakers along with the product as i have confirmed with sales person he agreed with same after we made a initial payment through finance got a call from sales person of vasantha and co while we left the place he told that all the complimentary will be delivered tomm which is 19th oct 2017 saying that we can't provide the speakers as you have brought the tv on discounted price and he told that is what the t&c... Asked him to show the same he denied it and i have informed if...
Complaint comments  Read comments [1]Complaint category TVs

Vasanth & Co — panasonic led not received

 Sureshp_iyer on Oct 18, 2017
On 17th oct, seeing the ad's, went to tambaram branch near national theatre. We ordered panasonic led tv and paid part payment. The sales person and hdb financial person (Ravi) promised me that product will be delivered by 11am on 18th oct. However the tv not yet reached and tried to call their branch number and customer care number. Received update from customer care that product will reach before evening. Hope it will reach before dawn. Overall i would say that vasanth & co should be called as fake promises, no quality services, as they say for deepvali gifts and discounts, which is wrong as salesperson...
Complaint comments  Read comments Complaint category TVs

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