Vasanth & Co Customer Care
Vasanth & Co
Customer satisfaction rating: 29%
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COMPLAINTS

Vasanth & Co Customer Care

Vasanth & Co

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Address
Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet
Chennai
Chennai District
Tamil Nadu
India - 600015

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
307
down
133

Customer satisfaction rating
29%
Complaints
289
Pending
0
Resolved
84
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
Sun09:00 am - 09:00 pm

Vasanth & Co Complaints & Reviews

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Vasanth & Co — whirlpool refrigerator fri 305 imfr prm5s

 Premsurya on Oct 9, 2018
I bought whirlpool dc FRI 305 IMFR PRM5s refrigerator on 14/05/18 Tirunelveli branch a very next day there is a problem in freezer continues melting and automatic defrost .My refrigerator full of water.i complaint very next day but no response from service center and from vasanth&co also they have cheated and give me a manufacturer fault refrigerator so please take action thank you...
Complaint comments  Read comments [1]Complaint category Refrigerators

Vasanth & Co — vasanth co promoter.

 Vikram Veda on Oct 7, 2018
Regular customer in ur showroom, here kumbakonam branch very worst behaviors of some persons... Because, here happened only sales samsung lg... Actually one promoter attend me that person properly show to me all brand... Suddenly interrupt... Lg samsung promoters... Fight to that person.. And bad words to said in show room... Those promoter.

I came to buy one brand in show room but those two promoters told me other all brands not show to me and give a advice other all brand waste... Give me a quotation high rate all other brand... I simply say... Please change that two persons......
Complaint comments  Read comments Complaint category Credit Cards

Vasanth & Co — I bought a new led tv

 Sowmiya murali on Oct 2, 2018
I bought a new smart led tv. They said 63 thousand with 2.1 speaker offer & then they said u r a lucky cust. U having a short period of offer time. Then they changed the words totally 67 thousand tv rate no offers. Then finally with speaker 67 thousand. So plz people's don't buy a product in vasanth & co. Fake offers & all r frauds including managers also....
Complaint comments  Read comments Complaint category TVs

Vasanth & Co — lg washing machine stand is not suitable for machine

 vivekmick on Sep 25, 2018
We purchased lg washing machine and stand on 21/09/2018 bill no. [protected] in vasath and co. Cross cut road, coimbatore. While running washing machine the stand is moving and vibrating conintously. Lg demo engineer said stand is not suitable for this machine.
Still i am not able to run my washing machine due to this stand problem. I followed your cross cut road branch. But no result. Please do the needful at the earliest....
Complaint comments  Read comments Complaint category Washing Machines

Vasanth & Co — poor delivery, delivered faulty ac and poor replacement policy

 Jeyakumar Krishnakumar on Sep 18, 2018
I was informed product will be delivered in 3 days time. However product was delivered after 12 days with daily follow up. Mutilple reasons given every day instead of telling the real delivery date. Called more than 15 times. Installation also delayed and false promises given.

During installation it is found faulty ac is given. No gas itself on ac.

Following up with vasant and co for another 8 days and still product not delivered. Every day giving reasons and delivery still pending. 3 days back informed product reached guinea. However still not delivered at oragadam...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — false advertisement in dinamalar dated 13/9/2018

 shyam sunder c v on Sep 14, 2018
I purchased a LG washing machine from your Royapuram branch and the total bill came to Rs. 11, 000/- vide your bill No..[protected] dated 13/9/2018. the bill included Rs. 127/- fro a small glass container. i asked the billing person that if i remember right there was an advertisement in Dinamalar that there is an offer of a Butterfly Pressure cooker on purchase of all models of washing machines. he however told me that it was only for front loading washing machine and not for the model i had purchased. i came home and verified with the advertisement and it was clearly put that the offer was for all...
Complaint comments  Read comments Complaint category News & Media

Vasanth & Co — duplicate deduction of rs. 35,700 and no refund affected

 kssubra on Sep 4, 2018
I purchased a fridge worth of Rs. 35, 700/- from Vasanth & Co located in 100' road, Coimbatore, on 3.6.2018 and the payment was made through SBI Debit Card. The vendor swiped twice despite my resistance that led to the duplicate deduction. I lodged a complaint to both Vasanth & Co and SBI. After 2 months of wait, SBI declared that both the transactions were successful and advised Vasanth & Co to refund. In turn, the Vasanth & Co says they had refunded to HDFC on 23.7.2018. Still I am being shuttled pillar to post to settle the issue and no resolution. Even after three months of wait and Vasanth...
Complaint comments  Read comments Complaint category Refrigerators

Vasanth & Co — duplicate invoice

 vasantharajkrish on Aug 24, 2018
Hi team,

I purchased daikin ac on 14th jan 2018 but somewhere i missed an invoice. Could you please share me the duplicate invoice to my id mentioned below.

Ac is not working now. And i would feel that it is very rare to not wotking within 8months. I would like to opt for the warranty.

Villan2k@gmail.com and also you can share to kvasantharaj@live.com.

Please share it asap....
Complaint comments  Read comments [4]Complaint category Electronics & Appliances

Vasanth & Co — mattress and pillow not received

 Surendar V.B. on Aug 23, 2018
Hi,

I have ordered mattress and pillow on 18th of this august and i have not yet received it from vasanth and co tnagar branch. They are giving reasons such as out of stock. If it is out of stock why they are selling it. I had also ordered a bed alone with it which when it is delivered it is full of scratches.. Worst service by them.

My bill no : [protected]

If they are not ready to deliver i am cancelling this order....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Vasanth & Co — poor support and resolution.

 rams_sath@yahoo.co.in on Aug 21, 2018
I purchased a godrej fridge from vasanth and co pattukkottai branch with one year warranty. After around 8 months fridge didn't work & it failed before the expiry of warranty period.
Even after continuous & rigorous follow ups with vasanth & co and godrej branch manager for about 2 months, the fridge is not replaced. I am suffering by there poor service. The managers are giving one or the other false promises daily when i call them. I am frustrated with them. I strongly recommend everyone not to purchase any household electronic items both from vasanth & co pattukkottai branch & godrej company....
Complaint comments  Read comments [2]Complaint category Refrigerators

Vasanth & Co — refrigerator

 kssubra on Aug 20, 2018
I bought a refrigerator worth of Rs. 35, 700 from Vasanth & Co located on 100' road in Coimbatore using my SBI debit card on 3.6.2018. The vendor swiped twice for a single purchase. An amount of Rs. 35, 700 was deducted for a single purchase. Despite I was arguing that it was duplicate deduction, they said SBI will revert back. After 2.5 months of repeated calls to SBI, they resolved that both the transactions were successful. The SBI suggested to contact Vasanth & Co and they took a week to resolve that the amount deducted is with them and will be refunded in 2 days (12.8.2018)..Even after 10 days,...
Complaint comments  Read comments [3]Complaint category Refrigerators

Vasanth & Co — refrigerator

 kssubra on Aug 11, 2018
I purchased a refrigerator on 3.6.2018 at 6:00 pm in vasanth & co located at the 100' road in coimbatore. For the single purchase, the vendor swiped my sbi debit card twice that lead to the duplicate deduction of rs. 35, 700. I was suggested to make complaint to sbi and it took 67 days to resolve that both transactions were successful and i was asked to meet vasanth & co. They confirmed that the duplicate deduction is confirmed and chennai office will send a cheque which is pending for more than a week..

Now the country is primarily depending on on-line transaction and under such...
Complaint comments  Read comments Complaint category Department Stores

Vasanth & Co — samsung lcd tv

 Muthumari Nanmathi on Aug 9, 2018
Hi sir im nanmathi
I have bought samsung lcd tv 24inches on august 2018 in trichy theppakulam branch...
Lcd tv wallmount stand nt gave we asked him but now he told extra rs.450..
Amount not a matter but faith??
Before purchasing he telling all details in positive after purchasing marketing person totally changed...
Very worst service... My suggestion don't go vasanth&co this is fraud...
Complaint comments  Read comments Complaint category TVs

Vasanth & Co — panasonic refrigerator

 Sanjeev gupta 162 on Aug 7, 2018
Sir

I have bought a refrigerator on july 1, 2018 from vasanthan and co, madurai. Unfortunately from the day one it is troubbling me with overcooling and water sweating. Even on minimum its full of ice. We are not even able to open the door of freeger because of over ice. All the vegetables have been rotten and foul smell is there inside.

After my complaint one person came and checked it but no result is there. Still the same problem is there.

I request you to replace this defected piece as early as possible so that we can use it properly. This is very...
Complaint comments  Read comments Complaint category Refrigerators

Vasanth & Co — staffs not responsible

 srini siva on Jul 31, 2018
Dear team,
., they said billing in same floor only but is not working and they said go to first floor and swipe the card. This s not proper response answer, it is a wireless machine, so attend the customers properly and sell the product.

You we have purchased the water heater geyser & woven, but your staffs are not responding the customer questions and not proper explanation about the products. Then billing issues are also there for swiping card and cash etcr staffs no one is on counter all are in flloor steps and talking in mobile.

Thanks & regards
Srinivasan...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Vasanth & Co — highly dissatisfied and disappointed on lg air conditioner vasanth & co

 Rajkumarviji on Jul 28, 2018
Purchase invoice number : [protected]

Purchase invoice date 19/07/2018

Brand new air conditioner indoor gas leakage
Wrong commitment made by the dealer
Irresponsible persons in your dealership of vasanth co
Totally they sold me useless lg air conditioner and they cheated me

Very worst person chandru [protected] sales exe vasanth co...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — gst wrongly charged 28% instead of 18%

 Murugan Natarajan on Jul 25, 2018
I had purchased sound bar on 23rd july with rs.19500/-, but gst charged me 28% instead of 18%, so i asked them to refund for excess paid, but they couldn't refunded and they are saying they will adjust the amount by reprint (Changing the product value and gst equal to rs.19500/-), but i didn't agreed, because tax only changed to product value for which they are not accepted and also the product have not delivered to me....
Complaint comments  Read comments Complaint category Electronics & Appliances

Vasanth & Co — regarding stand for washing machine

 Fathima faahira on Jul 19, 2018
We brought samsung washing machine yesterday in vasanth and co tirunelveli..they billed for stand and cover which costs 1300rs...but while reading the manual booklet it is mentioned not to use the stand..we called vasanth &co tirunelveli they did'nt give proper response..the wont get back the stand and cover...we felt this is a kind of cheating...we want to return the item and get back the money as soon as possible...
Complaint comments  Read comments Complaint category Washing Machines

Vasanth & Co — videocon air conditioner 1.5 ton

 Pradeep Meganathan on Jul 12, 2018
I am Pradeep Meganathan from Selaiyur, Chennai - 73. We would like to inform you that we had purcahsed Videocon 1.5Ton split AC in Vasanth & Co, West tambaram, Chennai dated[protected], Invoice No : [protected].

Based on the assurance which you people given as 5years warranty on this product, we had purcased this AC. But for your kind information the AC started to give problem within 3months period.

We also gave a complaint stating service before 40days (Comp No : CHE[protected]) and you people alloted a Service centre Priya Enterprise (Branch Manager - Neelakandan)...
Complaint comments  Read comments [1]Complaint category Appliances

Vasanth & Co — re telecast marma desam again

 eshwar sridhar on Jul 8, 2018
This is not a complaint it's my request from my side.Marmadaesam was telecasted in vasanth TV. I am requesting to retelecast that series again as it is a milestone of series and moreover those type of serials are not coming nowadays so i can surely say that it will raise your TRP rating please retelecast it again.I want to see the powerful and dynamic acting of Chethan (Rajendhran) and tear generating acting of Lokesh Rajendran(Chinna raasu) and morethan that the videos of iyanthiraparavai and swarnaregai episodes are not available in youtube. Retelecast at 9.00 pm so that many will be reaching...
Complaint comments  Read comments [2]Complaint category Entertainment and Recreation

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