Vasanth & Co Complaints & Reviews

He is so rude and cunning to customer. His name is varathan

Worst in responding not able to attend the call i have calling from mrng 10 to till now no one is picking the call I don’t know what they are doing in the shop

Hi
I would like to bring to your kind notice that I bought Usha maximus Mixer grinder at vasanth and co ulnagaram branch on 14.12.2022
We had a coil smell at tthe very beginning and after noticing that we immediately called vasanth and co customer service and they advised us to use the product the smell will be gone soon

On 12.03.2023 there was huge smoke and we took the product to the Vasanth and co branch.. they repaired the product by Changing the motor and after 5 days(16.03.2023) i got my product back

Later I bought the product to home and I tried to switch on the product.. but it is not even switching on

Please provide replacement.

No customer service.no response . please do the needful

Thank you
Siddarth JK
[protected]

Made purchase of LG AC at Sholinganallur branch. Delivery which was to be done yesterday wasn't made, giving lame excuses that mobile was not reachable. When we r sitting in the house taking two days leave anticipating the delivery of AC strday and installation the next day i.e today till now we haven't received the delivery. Our two days leave has been wasted and the work also is not finished. Putting us under stress because of the follow up continuously for the past two days with delivery department. The people in delivery department response is in a very harsh manner. What should we do on this delay?

I purchased ONIDA TV from vasanth and co at Karaikudi branch in last year may (2022 may). Now my TV got fault and same was informed to Vasanth and co customer care on 20th Feb 2023. Then after four days the technician came and said both panel and board got faulted it will be replaced. Till now no one came and resolved this issue. Around 3 weeks completed. I don't know the why the spares got faulty within 8 months. Whether vasanth and co saled some unreliable appliances or it's a manufacturing defect.

We ordered LG Washing Machine on 05th March 2023. But still we didn't receive the product from the dealer. We called many times but they didn't respond properly. They not even offering the respect to the consumer. We actually paid for our product and we're received the dishonored words from the representative. Planning to move Legally. Need solutions

We took samsung dd refrigerator for inr33400 at salem new busstand branch on 24thfeb. We informed that we were shifting from salem to tiruchengode on saturday so provide delivery within 3pm. The product arrived at 9pm when packers were packing. We opened box at 10:30pm before packers pack it & found damage. We asked for replacement, by picking up damaged product from delivered location and provide replacement from Erode branch which the...

Please return and refund I request please

I ordered a whirlpool single door refrigerator on Dec 29 2022 and the product was delivered with dent, we requested replacement and replacement reached very late and it was more dented than the older one, they took the other fridge and left this unpacked in our house saying we will get replacement the next day. But when we call both Vasanth and Co and whirlpool for proper replacement they are saying it will take 10 working days along with no proper response, are we supposed to be without fridge for as long as they wish? We paid full amount for the product in the showroom. This is completely unacceptable, worst experience in Vasanth and Co and whirlpool, this is consuming a lot of our time and involves our depression too. Require the replacement asap, please consider the necessities of your customers. Worst experience ever.

Dear Sir,

Bill No : [protected]
Bill Date : 22/April/2022

I am writing to formally complain about the refrigerator that I purchased from your company. The model number is [21217], and the purchase date was [22/April/2022]. Since the day I purchased it, I have been experiencing issues with the refrigerator not working properly.

I bring to your notice that I purchased 265 liter Whirlpool...

Hi,
This mail is regarding complaint against Samsung washing machine which we have purchased from vasanth and co chennai on 30th of july 2022, . Now problem is that after we buy the machine, we loaded dresses, in pants there is sand stain, we have lodged a complaint, technician visited and informed me to not pour liquid softner(comforts) in the concern part, we have follow as per technician instruction. But again the same problem...

I have purchased samsung washing machine on july 30 2022 and thereafter i raised my complaint about strain on clothes on oct month and still not more than 10 complaints i have logged but they have diverted me to control with samsung end.. till now problem not solved ... worst customer service at both end...

I have bought Havells Water Purifier Digiplus in Vasanth & Co Shop Sholinganllur Branch [Bill No: [protected]] on 16th Jan'23.

While buying a product sales person said that the area which we resides would have 1000 TDS water so this purifier would be the right option for us.Then we have billed the product.

During the installation we have asked the technician to check the TDS level then we get to know that...

I Have Purchased a samsung Washing Machine On 2020 ( don't remember the exact month) but I lost my invoice. The samsung customer support said they need invoice to Claim the warranty but the washing machine has 3 years warranty. I have warranty card with me but Dont have invoice. Can you Help me by providing duplicate invoice The product was purchased in vansanth and co hosur branch

Hello. I had bought a Samsung 7Kg washing machine from Tambaram (East) branch yesterday (8/1/23). I was informed that my product will be delivered by/before today (9/1/23) evening.

We waited all day till 7pm at night, but still the order never got delivered and we didn't get any intimation from the delivery personnel neither from Vasanth and Co.

My father who ordered and paid for the item (on person, in the...

Hi, I have ordered Pureit water purifier from Vasanth & co from tambaram branch, I got my product 1 jan, its been one week now, no demo/ installation is done so far, when contacted customer support, they are commanding us to wait! Also they are behaving in a rude behaviour! They are responding us in a high pitch voice and worst manner! This is totally unacceptable!, how can they treat a customer like this!

Good Morning sir.
I purchased a New fridge Samsung FF TR28T31429U/HL through Invoice number [protected] for Rs.27000/- on 10th of Dec 2022, Purchased at Karaikudi Vasanth co, sekkalai road branch. Tamilnadu. ( Branch Manager name is Mr.Prabhu his mobile number is[protected] And asked them to delivery at Chennai they agreed to deliver and delivered it.
Based on that it has been delivered with Door in DAMAGED Condition....

Vasanth & co it is a most worst service company and the service staff also a irresponsible behaviour persons

I booked a sofa on 4 dec 2022 the service man said that it will come within the 3 or 4 days but till now the sofa was not delivered what a irresponsible company incharges and also the due date was near but the sofa was not yet why should I pay the due for first month is this correct don't blame with customer for ur business i really said that it is the worst customer service i didn't ever seen like this ...and this issue is made in the coimbatore p.n.pudhur branch..

Hi,

I bought a Haier Tv from Vasanth & Co gudiyatham showroom yesterday(11/28/2022), The sound is not working so tried reaching out to gudiyatham showroom have asked for a replacement for the TV for the same brand but the showroom team tried compromising me. Also, the showroom manager has spoken very rudely to me. Please take some action on the manager.

The sale team member name :-Veeran Mobile No;- [protected] Branch:- T- Nagar
we are purchase TV & washing machine vasanth & co the sales person after receiving the payment hee say's product will deliver after 1 or 2 day's.
after 3rd day product will delivered. but after delivered the product the sale team member not picking my call. why i am calling product instalation process we don't know that's way i will try to connect this...