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Vasanth & Co Complaints & Reviews

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Updated: Jan 19, 2026
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Vasanth & Co reviews & complaints(885)

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J
Jayashreebanu
Jan 19, 2026
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Bill copy

Address: Palayamkottai, tirunelveli

Need a bill duplicate which was purchased at vasanth and co on 14/01/2023. Tirunelveli
Bill customer details
Name k. Muthukumar
Date of purchase[protected] probably
Contact number [protected]...
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I am writing to formally raise a complaint regarding my recent purchase from your Gobi showroom.bill number: [protected] & [protected]I purchased two new products on Sunday noon around 1 PM and was assured delivery the following day.I specifically requested delivery in the afternoon, as the showroom is only 2–3 km away.Despite repeated follow-ups, delivery was delayed multiple times (promised at 30 minutes, then 5 PM, 7 PM, 8 PM,...
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citla sridhar
Nov 8, 2025
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Wrong guidance in the matter of stabilizer

Address: A 1101 Radiance Mandarin, 200 feet Radial Road, Thoripakkam, Chennai 600097

We have purchased a double door Samsung Refrigerator on 14.10.2025 from Your Sholinganallur branch. Mr. Ranjit was the sales. He has no full knowledge of the product he was selling. He was impressing us non existing features also. Please provide proper training to the sales team about the products so that the buyers are not misled.
We were insisting that a separate stabilizer also required though inbuilt is there. Mr. Ranjit wrongly...
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S
Satheesh0805
from Coimbatore, Tamil Nadu
Apr 28, 2025
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Havels Lloyd 6.5Kg Top Load Washing Machine - LLOYD TL W/M GLWMT65GCGJA 6.5KG

Address: Vasanth & Co, 382, Dr. Rajendra Prasad Road, Coimbatore 641012.

Dear Vasanth & Co Customer Support,

I am writing to raise a serious concern regarding the washing machine I purchased, which has been repeatedly causing damage to my clothes during wash cycles.

Purchase Details mentioned below,

Product: Havels Lloyd 6.5Kg Top Load Washing Machine (Model No: LLOYD TL W/M GLWMT65GCGJA 6.5Kg)

Date of Purchase: March 22, 2025

Bill Number:...
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R
Rathin Arun
Apr 6, 2025
Jun 2, 2025
This thread was updated on Jun 2, 2025
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Delay in delivery and poor customer service

Address: tambaram

I placed my order for the AC on Tuesday, 02.04.2025, under the bill number [protected] in Tambaram, Rajaji Salai Showroom. I made an explicit request for early delivery and installation due to a very important personal reason — my sister is giving birth to a child. Given the urgency of the situation, I communicated this clearly at the time of booking and even offered to pay extra for expedited delivery. However, despite my repeated...
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M
Mar 10, 2025
Mar 10, 2025
This thread was updated on Mar 10, 2025
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Ac installation issue

I have purchase Ac on 6 th this month as of now not installation... No one call him......
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N
Nmanimozhi
Mar 8, 2025
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Cheated in discount & not provided any offer

Website: consumer

My father purchased a Godrej 1.5 ton AC on[protected] from vasanth & CO Guducanchery branch. I have discussed with the respective sales staff when purchasing the AC regarding we required discount on the product, she said, she will provide the discount in price.
I hope the staff's commitment and purchased the product, while purchasing the AC, they conveyed that the AC price is Rs.36000, and they take our old AC on exchange Rs.2500,...
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I
info_ksiva
Nov 11, 2024
Mar 17, 2025
This thread was updated on Mar 17, 2025
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New whirlpool refrigerator - not working - no cooling - purchase date:10.06.2024

Address: Chennai

I was extremely happy when I purchased the brand-new Whirlpool refrigerator (Model no: WHI FF FRI IFPRO I CNV 355 ILLU ST (2S-TL) 21686 - S. no: INE[protected] on 10/06/2024 from Vasanth & Co, Velachery, Chennai.
To my extreme disappointment, I am thoroughly dissatisfied currently with the product, since within this very short duration of the purchase 4 - 5 months, I had to raise 2 customer Product service complaints
(CHE[protected]-...
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V
venky69
Sep 14, 2024
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Outdoor problem

I have purchased Bluestar air condition in Vasanth & Co west tambaram on 18th August it was installed on 10th Sep sales person name is Edward. Bluestar service person come and installed and switch on the AC at the time outdoor fan sound is very high immediately I called Edward and inform the problem he said don’t through the outdoor box I will replace the outdoor after that he spoke to the bluestar person he said they will take care and...
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K
kallanrajan
from Salem, Tamil Nadu
Aug 7, 2024
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Ifb split ac 1 ton purchased no service provided reg

Sir
Myself M.Seethaa residing @1/468 Naadar Street, Behind Petrol Bunk, Thummankurichi (POST), Namakkal, TamilNadu.
PINCODE:637003. My Contact No is [protected]
I have purchased one ton split AC of your company @ vasanth &co, namakkal branch on 24/02/2024 and bill no [protected]. (Bill copy enclosed)
I donot know whether it is your original product or not.Till today my purchase is not taken into account.
Till...
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B
balajiharshavardhini
Jun 15, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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Resolved

I bought a new AC but it was not installed properly by Thanjavur branch.i called several times for service but they are not turning up and cheating the customers very excellently.Take suitable action or refund the amount
Jul 18, 2024
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Jun 15, 2024
Updated by balajiharshavardhini
Solve the problem
Verified Support
Jun 17, 2024
Vasanth & Co Customer Care's response
Dear Customer,

Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

Thanks & Regards
Customer care,
Vasanth & Co, Chennai.
Verified Support
Jun 17, 2024
Vasanth & Co Customer Care's response
Dear Customer,

Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

Thanks & Regards,
Customer care
Vasanth & Co, Chennai.
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    P
    procomp
    Mar 15, 2024
    Mar 16, 2024
    This thread was updated on Mar 16, 2024
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    Address: 100ft, Gandhipuram, Coimbatore

    I purchased the Panasonic AC from the Coimbatore branch of Vasanth & Co on 100ft road. Given our upcoming travel plans, we emphasized the urgency of installation and received assurance from the dealer that it would be completed within a couple of days. However, after two days, we received a call from Panasonic installation team informing us that installation would be delayed by another three days because the installation request was made only two days after the purchase. This situation is extremely inconvenient for us, as we explicitly communicated our circumstances and only proceeded with the purchase based on the dealer's promise. Otherwise, we would have explored alternative options.
    Vasanth & Co customer support has been notified about the posted complaint.
    Verified Support
    Mar 15, 2024
    Vasanth & Co Customer Care's response
    Dear Customer,

    Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

    Thanks & Regards,
    Customer care
    Vasanth & Co, Chennai.
    Mar 16, 2024
    Updated by procomp
    this is now resolved. the team have responded and completed the installation.
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      M
      Meganath Vijayan
      Feb 20, 2024
      Feb 20, 2024
      This thread was updated on Feb 20, 2024
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      Resolved

      Product delivery issue

      I have booked a washing machine and fridge in velachery store 2 days back and they have assured the product will get delivered by[protected] but they called me and stated due to stock unavailability the product will get delivered on 20th but today they called me and stating that we are facing stock issues u have to wait for 4 days to get the product delivered thing if the stock is not available means why these guys are taking a booking and...
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      S
      Feb 19, 2024
      Feb 19, 2024
      This thread was updated on Feb 19, 2024
      Resolved
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      Resolved

      Need duplicate bill for warranty purpose

      Hi Team,

      I purchased a blue star AC 5 years back and I need a duplicate bill copy for warranty purposes, my mobile number is +[protected] and my email address is [protected]@gmail.com. Could you please share the duplicate bill copy.

      Regards,
      N.Sankar
      4/112 middle street,
      Vaithiyanathapuram POST,
      Tittakudi TK, Cuddalore DT - 606303...
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      M
      Mariammal77
      Feb 14, 2024
      Feb 15, 2024
      This thread was updated on Feb 15, 2024
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      Resolved

      Sales

      Address: Kovilpatti

      வசந்த் அண்ட் கோ கோவில்பட்டி branch Haier promoter வேலை செய்யும் MATHAN மற்றும் அவருடைய சகோதரர் மோகன் .
      இருவரும் சேர்ந்து பணம் தேவைப்படும் மக்களை நமது கடையில் பைனான்ஸ் மூலம் பொருட்கள்...
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      V
      Feb 3, 2024
      Feb 3, 2024
      This thread was updated on Feb 3, 2024
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      Resolved

      Exchange product not been taken

      Address: Vasanth and co thiruvottiyur near yelai amman koil

      I have purchased an Air conditioner, I opted for exchange it's been 2 months no one came for picking up the item. Thiruvottiyur branch.

      You people are keen in selling things. Can't you do what you have been promised before you sold the product. Worst response. I had already initimated the person multiple times but no response....
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      R
      Radhakris145
      Jan 31, 2024
      Feb 4, 2024
      This thread was updated on Feb 4, 2024
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      Resolved

      Address: Salem

      Hi,
      I have purchased Sony Home Theater System by 28th Jan 2024. While product installation I am not satisfied with sound quality. I asked to return the product to Vasanth & Co and they told me to surrender the product.
      After reaching Vasanth & Co with the product and they told we are taking the product back and the sales person and manager speech was informal and rude.
      As per the Vasanth & Co refund policy says as "We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind."
      Also I ordered mattress with same bill still and I paid the amount for mattress. But still it's not delivered to me.
      Kindly take necessary action against showroom manager regarding his irresponsible and rude speech and I request you to get the product and refund my money.

      I attached Vasanth & co refund policy in attachment.
      Jan 31, 2024
      Complaint marked as Resolved 
      Hi, I have purchased Sony Home Theater System by 28th Jan 2024. While product installation I am not satisfied with sound quality. I asked to return the product to Vasanth & Co and they told me to surrender the product. After reaching Vasanth & Co with the product and they told we are taking the product back and the sales person and manager speech was informal and rude. As per the Vasanth & Co refund policy says as "We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind." Also I ordered mattress with same bill still and I paid the amount for mattress. But still it's not delivered to me. Kindly take necessary action against showroom manager regarding his irresponsible and rude speech and I request you to get the product and refund my money. I attached Vasanth & co refund policy in attachment.
      Vasanth & Co customer support has been notified about the posted complaint.
      Verified Support
      Jan 31, 2024
      Vasanth & Co Customer Care's response
      Dear Customer,

      Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

      Thanks & Regards
      Customer care,
      Vasanth & Co, Chennai.
      Feb 04, 2024
      Updated by Radhakris145
      My complaint is still not resolved.
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        S
        Sivaramarajalu
        from Tenkasi, Tamil Nadu
        Dec 29, 2023
        Dec 30, 2023
        This thread was updated on Dec 30, 2023
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        Resolved

        I ordered and paid for 4 star 1.5 ton Daikin Air conditioners. But I got delivery of 3 star ACs only. They said its a mistake in their online portal and did nothing to resolve the issue
        Jul 1, 2024
        Complaint marked as Resolved 
        Vasanth & Co customer support has been notified about the posted complaint.
        Verified Support
        Dec 30, 2023
        Vasanth & Co Customer Care's response
        Dear Customer,

        Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

        Thanks & Regards
        Customer care,
        Vasanth & Co, Chennai.
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          Ameenur Rahman
          Dec 20, 2023
          Dec 21, 2023
          This thread was updated on Dec 21, 2023
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          Resolved

          Address: Thiruvattriur

          I have purchased an 85inch qled lg tv in vasanth and co which has located in thiruvattriur on January 1st 2023. From the 3rd week it self I have faced an minor issue like flickering the screen and I have informed the store that I am facing this type of issue they replied that they will come and fix the issue but no one has come then after some days I have forgotten about that. On November 2023 the entire tv screen turned into black and can't able to view then only I have realised that the screen has dead then I have informed the store about the issue and technician has come and investigated the lg tv and he replied me to take the tv to the service centre. But I have requested replacement for the tv because I don't have trust on screen replacement once they will change the screen with my guarantee but there was no assurance that the same problem won't repeat again. Hence again I have reached the store and requested for tv replacement the salesman told that he does not have that power to give an replacement so he asked the manger and salesman told like that manger has requested to the LG company for tv replacement but the LG company refused for TV replacement after that the salesman told that there was only option which was screen replacement for that I have to take the Tv and reach service center. I cant able to accept there response is that LG company Tv is worth only for an year the service will be like rude type?. It has been going nearly 2 month but still now my issue was not resolved from the store and LG company side. I need an justice for this and need an new tv replacement. I have attached video and photo for the
          +1 videos
          Jun 20, 2024
          Complaint marked as Resolved 
          Vasanth & Co customer support has been notified about the posted complaint.
          Verified Support
          Dec 21, 2023
          Vasanth & Co Customer Care's response
          Dear Customer,

          Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

          Thanks & Regards
          Customer care,
          Vasanth & Co, Chennai.
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            S
            sriramph
            from Chennai, Tamil Nadu
            Nov 15, 2023
            Nov 15, 2023
            This thread was updated on Nov 15, 2023
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            Resolved

            Address: 507 B-Block, 5th floor casaGrand Northern star, madhavaram high road, Chennai opp to shell petrol bunk

            As we have bought 4 one ton voltas ac in North Usman road, a year back already am launched a complaint about cooling prblm again same thing happened
            Bill no [protected]
            Pls take immediate step to solve the AC prblm
            Jul 1, 2024
            Complaint marked as Resolved 
            Vasanth & Co customer support has been notified about the posted complaint.
            Verified Support
            Nov 15, 2023
            Vasanth & Co Customer Care's response
            Dear Customer,

            Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

            Thanks & Regards
            Customer care,
            Vasanth & Co, Chennai.
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