Vasanth & Co Complaints & Reviews

We have purchased a double door Samsung Refrigerator on 14.10.2025 from Your Sholinganallur branch. Mr. Ranjit was the sales. He has no full knowledge of the product he was selling. He was impressing us non existing features also. Please provide proper training to the sales team about the products so that the buyers are not misled.
We were insisting that a separate stabilizer also required though inbuilt is there. Mr. Ranjit wrongly...

I placed my order for the AC on Tuesday, 02.04.2025, under the bill number [protected] in Tambaram, Rajaji Salai Showroom. I made an explicit request for early delivery and installation due to a very important personal reason — my sister is giving birth to a child. Given the urgency of the situation, I communicated this clearly at the time of booking and even offered to pay extra for expedited delivery. However, despite my repeated...

I have purchase Ac on 6 th this month as of now not installation... No one call him......

I was extremely happy when I purchased the brand-new Whirlpool refrigerator (Model no: WHI FF FRI IFPRO I CNV 355 ILLU ST (2S-TL) 21686 - S. no: INE[protected] on 10/06/2024 from Vasanth & Co, Velachery, Chennai.
To my extreme disappointment, I am thoroughly dissatisfied currently with the product, since within this very short duration of the purchase 4 - 5 months, I had to raise 2 customer Product service complaints
(CHE[protected]-...

I bought a new AC but it was not installed properly by Thanjavur branch.i called several times for service but they are not turning up and cheating the customers very excellently.Take suitable action or refund the amount

I purchased the Panasonic AC from the Coimbatore branch of Vasanth & Co on 100ft road. Given our upcoming travel plans, we emphasized the urgency of installation and received assurance from the dealer that it would be completed within a couple of days. However, after two days, we received a call from Panasonic installation team informing us that installation would be delayed by another three days because the installation request was made only two days after the purchase. This situation is extremely inconvenient for us, as we explicitly communicated our circumstances and only proceeded with the purchase based on the dealer's promise. Otherwise, we would have explored alternative options.

I have booked a washing machine and fridge in velachery store 2 days back and they have assured the product will get delivered by[protected] but they called me and stated due to stock unavailability the product will get delivered on 20th but today they called me and stating that we are facing stock issues u have to wait for 4 days to get the product delivered thing if the stock is not available means why these guys are taking a booking and...

Hi Team,

I purchased a blue star AC 5 years back and I need a duplicate bill copy for warranty purposes, my mobile number is +[protected] and my email address is [protected]@gmail.com. Could you please share the duplicate bill copy.

Regards,
N.Sankar
4/112 middle street,
Vaithiyanathapuram POST,
Tittakudi TK, Cuddalore DT - 606303...

வசந்த் அண்ட் கோ கோவில்பட்டி branch Haier promoter வேலை செய்யும் MATHAN மற்றும் அவருடைய சகோதரர் மோகன் .
இருவரும் சேர்ந்து பணம் தேவைப்படும் மக்களை நமது கடையில் பைனான்ஸ் மூலம் பொருட்கள்...

I have purchased an Air conditioner, I opted for exchange it's been 2 months no one came for picking up the item. Thiruvottiyur branch.

You people are keen in selling things. Can't you do what you have been promised before you sold the product. Worst response. I had already initimated the person multiple times but no response....

Hi,
I have purchased Sony Home Theater System by 28th Jan 2024. While product installation I am not satisfied with sound quality. I asked to return the product to Vasanth & Co and they told me to surrender the product.
After reaching Vasanth & Co with the product and they told we are taking the product back and the sales person and manager speech was informal and rude.
As per the Vasanth & Co refund policy says as "We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind."
Also I ordered mattress with same bill still and I paid the amount for mattress. But still it's not delivered to me.
Kindly take necessary action against showroom manager regarding his irresponsible and rude speech and I request you to get the product and refund my money.

I attached Vasanth & co refund policy in attachment.

I ordered and paid for 4 star 1.5 ton Daikin Air conditioners. But I got delivery of 3 star ACs only. They said its a mistake in their online portal and did nothing to resolve the issue

I have purchased an 85inch qled lg tv in vasanth and co which has located in thiruvattriur on January 1st 2023. From the 3rd week it self I have faced an minor issue like flickering the screen and I have informed the store that I am facing this type of issue they replied that they will come and fix the issue but no one has come then after some days I have forgotten about that. On November 2023 the entire tv screen turned into black and can't able to view then only I have realised that the screen has dead then I have informed the store about the issue and technician has come and investigated the lg tv and he replied me to take the tv to the service centre. But I have requested replacement for the tv because I don't have trust on screen replacement once they will change the screen with my guarantee but there was no assurance that the same problem won't repeat again. Hence again I have reached the store and requested for tv replacement the salesman told that he does not have that power to give an replacement so he asked the manger and salesman told like that manger has requested to the LG company for tv replacement but the LG company refused for TV replacement after that the salesman told that there was only option which was screen replacement for that I have to take the Tv and reach service center. I cant able to accept there response is that LG company Tv is worth only for an year the service will be like rude type?. It has been going nearly 2 month but still now my issue was not resolved from the store and LG company side. I need an justice for this and need an new tv replacement. I have attached video and photo for the

As we have bought 4 one ton voltas ac in North Usman road, a year back already am launched a complaint about cooling prblm again same thing happened
Bill no [protected]
Pls take immediate step to solve the AC prblm

Extremely bad experience with Vasant and co, Shollinganallur - branch Chennai. False promises made by staffs and making the customers to wait at home. Made so many phone calls, mostly not picking up. Few calls were attended and committed with lies.

Every time telling lies not speaking truth.

Last two days waiting for receiving items.

Unfortunate customers of vasant and co.

Not proper redressal system in such a big company.

Poor management on delivery of products.

Treating customers worst.

Suggest to the management to wake up and make proper infrastructure to deal with the issues facing by customers.

Recently purchased an Daikin 1.5T AC on 17/09/2023 at Vasanth & CO Tnagar Branch, it was delivered to my address on 22/09/2023. The next day 23/09/2023 Daikin service person from Cool zone Chennai came to my house to begin installation and demo and found that the AC was defective and it wont run. From that moment we are continuously contacting Daikin and vasanth & co representatives (Mr. Nirmal [protected] from Daikin) (Ms. Poongavanam [protected] from Vasanth&co), but no solid response so far regarding our refund / replacement request. Hence please look into this matter and take appropriate action by ensuring us full refund or full product replacement.

I have buyed whirlpool refrigerator in vasanth and co in back side I have seeing small tub for collecting waste and I am not aware of that.last one week it was very bad smell and I was searching my home around finally I found that back side of the refrigerator.i have contacted to service centre for replacement but they not ready to do that.it is very dificult to clean every month.so I need replacement with other refrigeration.thanks

I placed an order for a Refrigerator and an AC on 05/08/2023. As of today, 17/08/2023, I have not yet received my products, making it a total of 12 days since the order was made. Despite contacting customer care, I have not received a satisfactory response. I even visited the showroom, where I was informed that I would receive my products within the next 2 days, but that deadline has also passed. I kindly request your assistance in ensuring the prompt delivery of my products.

Sir i have purchased voltas beco top loading washing machine at vasanthan and co. Branch no 1518 kottaikarai
Gumudipoondi. Chennai. Tamilnadu.
On 20.7.23 bill no. [protected]
The deliverd product is damaged piece having manufacturing defect.
Kindly requesting to replace the product at the earliest.
Thanks
With regard
K.sridharan

Booked a whirlpool refrigerator double door at Gowriwakkam branch on 16/07/2023 which has not been delivered till today.

Concerned persons are giving very lame excuses everyday. At the time of booking I was told the product will be delivered the next day itself. The words are not kept.

The worst experience and worst service by Vasanth & Co.
Either deliver the product by evening or else cancel my order and refund my money back

Bill no : [protected]

Branch: Gowriwakkam