[Resolved]  Vasanth & Co — Cancellation for an undelivered product and I changed my mind to buy go for a different prod in online

Address:

Chennai

-I purchased AO-SMITH F3 product on the opening sale for the 100th branch in vasanth&co store, 4th Dec 2021
- Client no not available
-on 4th dec21 night- I bought the product for 16700 and They said it will be delivered in a day or 2, but meantime I got to know the product was not the best compared to the other ones with the similar specification and I wanted a cancellation. But i visited the store the next day (5th Dec) and I met the sales person first they said they wont cancel and then, they took me to another sales person said they can cancel if I write a acknowledgement letter, after me explaining to dozens of people they took me to the manager where he I cant cancel it, and if i did wont they wont return the GST amount. (for a product which i didnt get/deliver yet)
- I want to cancel the product and need the full refund for the product which is not yet been delivered until 5th Dec 2021.
- i am raising this complain on 5th Dec21