My father purchased a Godrej 1.5 ton AC on[protected] from vasanth & CO Guducanchery branch. I have discussed with the respective sales staff when purchasing the AC regarding we required discount on the product, she said, she will provide the discount in price.
I hope the staff's commitment and purchased the product, while purchasing the AC, they conveyed that the AC price is Rs.36000, and they take our old AC on exchange Rs.2500, And provide the product price is Rs.33700. They not provided any discounts on the purchase. Due to some personal reasons, the exchanged AC is not available at our home. And our father & brother came to store and paid Rs.2500 (for exchanged amount).
As a result, we didn't received any discounts on the product which we bought, we have checked in another retailer shops, the AC price is just Rs.33000, but in vasanth & Co we lost Rs.3200. This is really disappointing us for purchased the product.
And the installation staff came to our home today and collected installation fee Rs.1500, and Rs.350 as a installation charges. As well as we paid Rs.650 for the copper wire, so totally we paid Rs.2500. When we asked the installation staff about the free installation, he said, we required coupon for free installation which collected from the respective vasanth & co store.
So really we are frustrated and we since not happy with purchased the AC. I required proper solution for my concern, if not i will take a legal action and i will post this issue to all social media. I hereby attached the invoice bill copy, please contact me [protected] for further information Was this information helpful? | 
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