[Resolved]  Vasanth & Co — Combo set of Bero, cot, sofa and bed

Address:

Padi, Chennai

I have purchased combo offer set of products Bero, Cot, Bed and sofa for 42000 Rs from Padi vasanth and co showroom.

Firstly they promised that they will deliver the products within 2 to 3 days. They told they didn't get the stock and so it got delayed. Waited for one month and finally the products delivered. The main problem here is all were of poor quality. They just cheated the customers using the word combo offer and providing the worst quality products.
Wooden Cot was made of waste wood which was already occupied by termites.
Bero was fully damaged wherein the base had a crack already due to worst steel making
Sofa was already torn here and there.

I was completely disappointed with the products as I have already paid 42k and all items were of worst and damaged. I called the manager head office to register this and he was so harsh in handling customers. He told if you expect such good quality as you like you should have bought pure wood and asked carpenter to make as how you wanted.

Later they promised me to replace the whole set. Again it's nearly two months I'm still waiting for response. It's customers who have to follow up with them for these. They don't take any responsibility for delivering the products or contacting the customers about the status. I just wanted to cancel the whole set and get the refund but they say if they refund they can refund only the amount without gst wherein nearly 9k is deducted for gst.

I regret for having chosen vasanth and co for purchasing products.