Vasanth & Co — IFB Dishwasher - Broken equipment delivered and replacement NOT received in over 10 days

Address:

S Usman Road, T Nagar, Chennai

I had bought an IFB dishwasher from the South Usman Rd, T Nagar, Chennai store on April 29, 2023. The delivery was made on May 1st and on May 2nd the technician opened the package and found that the door was broken in transport and hence said a new piece would be delivered soon.

It has been 10+ days now and the issue is NOT yet resolved. I have tried to resolve the issue with Vasanth's sales people concerned as well as with IFB but no movement. Everyone keeps giving excuses related to their own internal problems, but the replacement is still NOT arrived.

I will NEVER again buy anything from Vasanth or IFB