Vasanth & Co — Ifb split ac 1 ton purchased no service provided reg

Sir
Myself M.Seethaa residing @1/468 Naadar Street, Behind Petrol Bunk, Thummankurichi (POST), Namakkal, TamilNadu.
PINCODE:637003. My Contact No is [protected]
I have purchased one ton split AC of your company @ vasanth &co, namakkal branch on 24/02/2024 and bill no [protected]. (Bill copy enclosed)
I donot know whether it is your original product or not.Till today my purchase is not taken into account.
Till today inspite of repeated service requests made no body has come for service.
I have one doubt wheater your people think that customer`s are their slaves.
Also I have paid RS1061 on gpay to Vijayapriya Sithu service incharge Salem Branch on 14.03.2024 for the extended warranty as instructed by Vasanth&co Namakkal sales person cell no:[protected].
But till today I din`t get any receipt for the amount and extended warranty copy.
So I request to take immediate action for my querries early.
Thanking you
M.Seethaa