[Resolved]  Vasanth & Co — Non-delivery of purchased washing machine ( Bosch) - cheating and deficiency of services -complaint -reg

Hi,

On 14.04.2022 I have purchased a Bosch washing machine from vasanth &co ( Sholinganallur branch) for Rs.33, 500/- and had paid the full amount towards which bill bearing no.[protected] was issued to me. At the time of purchase, i was promised that the item would be delivered on the next day itself (i.e on 15.04.2022) However, the said product was not delivered on 15.04.2022 as promised and some person from vasanth & co made us wait from 6pm till 12pm in the midnight for the delivery with false assurance whereby causing mental agony to me.
Subsequently, i inquired about the delivery today and was again informed that it will be made by today morning. To my shock, there was no attempts made by them to deliver the said product purchased by me.
None of the persons at vasanth&co is responding properly and repeatedly giving evasive replies.

Under such circumstances, i am constrained to lodge this complaint on the deficiency of services committed by vasanth & co with ulterior motive to cheat me.

Hence, please take necessary action against the concerned in vasanth &co and do the needful asap.

Thanks.