[Resolved]  Vasanth & Co — Refrigerator - Product Not Delivered Even 2 Weeks after Full Payment

We have ordered a Whirlpool Single Door Refrigerator on 6th December 2021 at Vasanth and Co, Gowrivakkam and made full payment on the same day of 14000 Rs. But, it has been around 2 weeks now and the product has not yet been delivered. We have called the customer care team and store sales team multiple times throughout the past two weeks but not getting proper response and yesterday, they are saying that the product is out of stock and they asked us to visit the store with the bill to get it changed with a new replacement product. They are not caring about the customer's concern. Amidst all our personal works, we spend around 1 hr daily for contacting them itself. Worst experience I ever had with Vasanth and Co. They are not ready to cancel our order and give us the refund also. It is very frustrating for us for having paid the money in full and not receiving the product even after 12 days.