[Resolved] Vasanth & Co — Return pickup not done. Payment not refunded.

[Resolved] Vasanth & Co — Return pickup not done. Payment not refunded.

S Sricharan Vinjamuri Dec 15, 2021 Dec 16, 2021 This thread was updated on Dec 16, 2021

I brought a Samsung fridge on Oct 30th 2021 in vasanth and co Adyar branch in an exchange offer. We agreed that 2000 rs. Will be paid at the time of return pickup of the fridge and the representative has given me a writter. Confirmation if the same. Till now, the return pickup has not been done and I have been following up with the representative daily from Oct 31st till date. No response or action. Such a pathetic customer service. Bill no. [protected] +1 photos Was this information helpful? No (0) Yes (0)
Jan 16, 2022 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Dec 15, 2021 Updated by Sricharan Vinjamuri The representative name was Abbas. When I call vasanth and co they say he is no more working there. When I ask them about this they say that they are not responsible for what the sales representatives say or offer. This is how vasanth and co has been running their business. Verified Support Dec 16, 2021 Vasanth & Co Customer Care's response Dear Customer, Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance. Thanks & Regards Customer care, Vasanth & Co, Chennai.
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