[Resolved] Vasanth & Co — very very poor machine delivery plan

Sivatambaram

from Chennai, Tamil Nadu

Website:

Vasantha and Co - Velacherry Branch

Hi,

We purchased washing machine on 28th jan 2018 from vasanth and co velacherry branch, delivery made by yesterday. It was very very poor. Below are the issues that we faced.
1. Machine got delivered by 10.30 pm
2. Attitude of the delivery person
3. Only one delivery person sent for the new machine drop and old machine pickup
4. No response from the sales person as well
5. We culdn't get the proper escalation channel.

We need this to be resolved asap.

Sivakumar
Tambaram

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Mar 15, 2018

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Vasanth & Co Customer Care's response Dear Sir, Sorry for the delay in replying your query. Please let us know your bill no purchase and contact no for further communication.