[Resolved] Vasanth & Co — washing machine price difference

Nalini R

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

The mrp told by the shop is more than the mrp mentioned in the box delivered. When approached the shop i received no proper reply. After purchase they don't give respect and no proper response. I feel hurt. After giving our money i feel ashamed by their behaviour. We can't refer your shop to others. You should give proper attention to the customers even after the sale. Otherwise the image of your shop will be bad in future. We will pass on this bad treatment received from your people to others which will make them to go to other shops even if there is an increase in price. More than the margin people give value to their self-esteem. I will never turn to your shop in my life. Very good lesson i learnt. This experience is disturbing me a lot mentally. You should know to value people

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May 18, 2018

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2018

Vasanth & Co Customer Care's response Dear Sir, Being a customer oriented company, this cannot be the kind of service we render to our customers. Since its our responsibility to respond to customer's concern, we will surely take action against your complaint. Kindly let us have your purchase bill no., which will be helpful for us to track your issue.

Apr 16, 2018

Updated by Nalini R What is the use of giving particulars of my bill? I don't want to shop further. I don't want the difference of cash also.

Verified Support

Apr 16, 2018

Vasanth & Co Customer Care's response Dear Mam, Since because of a individual, entire company name should not get spoiled. Kindly provide your purchase bill no and help us to keep our customer service level.

Apr 18, 2018

Updated by Nalini R Owner's son was only there.