Vastraqueen — Product returned but refund not received

Address:	2011 Ashirwad Textile Market Saroli, Puna-Saroli road. Country: India State/Region: Gujarat City: Surat
Website:	www.vastraqueen.com

I had bought a dress from https://www.vastraqueen.com/. I didn't like the product so I planned to returned it. The customer care informed me to send it to the an address. I initiated the return via DTDC courier. The return was delivered successfully but, the customer care is denying it. The dress costs around INR 2000/-. After multiple calls, the customer care is now not answering my calls.