| Address: | Bangalore | | Website: | www.vcaretrichology.com |
I have been to vCare Koramangala center for anti-dandruff treatment...
On the 1st day of my visit, Dr.Vyas said they can give external treatment (on my own) however convinced me to take clinical treatment with them...looking at the price (Rupees 25000/-), i was preferring to take inhouse care but somewhat convinced by the explanation given by Dr.Vyas - He is good and explained things well
He said to pay 50% of the total treatment bill which is Rs.25000/- ...i declined that immediately but he then said to provide 10 maintenance session inclusive of same cost...i was convinced and taken the 1st session ...
Now, when i have been to their Koramangala center for the 2nd sitting, a guy differently abled denied my treatment without paying complete payment...i got quite disappointed, spoke to their area manager, customer cell, spoke to Mr.Sheriff (he is not picking up my number now)...told them to refund the balance payment (25000/6 sittings), having completed 1 session, and i said i dont need rest of the sessions...after explaining it clearly with my conversation with doctor, they have given 2nd sitting
This is really robbing someone's money...and collecting in advance without providing services - this is quite dangerous with their arrogant staffs in the reception area, especially that differently abled guy is not a fitment to face any customer, i am quite upset with such an expensive treatment and having low IQ staffing, charging 5 star rates but doesnt have qualified staff to attend and hear the customer voice
I am raising a dispute to return the payment, would never wanted to go for vcare anytine in future
Soundar
Bangalore Was this information helpful? | 
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