[Resolved] Vcare Hair Clinic — EMI deduction to be stopped

gunasakthi

Apr 9, 2022

Address:	villupuram
Website:	[email protected]

Sir / Madam,

I am guardian of Mr. Vignesh (V.Care Id No. PDY[protected]. We have agreed to undergo treatment for Scalp removal on 30th Jan'22 thro' EMI installment.

Due to his intestine problem he couldn't undergo treatment in your centre but you have deducted EMI amount thro' my SB a/c . I have already informed the treatment site (Puducherry) but this month also they are asking for money.

I took this matter to my S/B Account bank and Bajaj Finance. They advised me they will stop EMI on your request only.

Kindly look into this matter.

Attached: V care Invoices and Gastrologist doctor clinical reference.

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Thank you,
R.Sakthivel

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Apr 11, 2022

Complaint marked as Resolved

[email protected] 9843444254

Vcare Hair Clinic customer support has been notified about the posted complaint.

Apr 09, 2022

Updated by gunasakthi Sir / Madam,

I am guardian of Mr. Vignesh (V.Care Id No. PDY[protected]. We have agreed to undergo treatment for Scalp removal on 30th Jan'22 thro' EMI installment.

Due to his intestine problem he couldn't undergo treatment in your centre but you have deducted EMI amount thro' my SB a/c . I have already informed the treatment site (Puducherry) but this month also they are asking for money.

I took this matter to my S/B Account bank and Bajaj Finance. They advised me they will stop EMI on your request only.

Kindly look into this matter.

Attached: V care Invoices and Gastrologist doctor clinical reference.

image.png

--

Thank you,
R.Sakthivel

Verified Support

Apr 11, 2022

Vcare Hair Clinic Customer Care's response Hi Gunasakthi,

Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction.Our team will immediately try to resolve this issue and get back to you with the best solution.

Regards,
Customer Support Team.

Apr 13, 2022

Updated by gunasakthi Client couldn't take treatment due to his ill health. (I have already informed and detail attached in previous letter.)

Could you guide me to stop EMI amount from my account?

Apr 19, 2022

Updated by gunasakthi Awaiting for your favourable reply.