Vcare Hair Clinic — I complain against to get refund amount

Address:

Palayamkottai , Tirunelveli

Dear Sir/Madam,

I visited to vcare hair clinic at Tirunelveli on 23/07/21 and accepted to take treatment for 45000/- package, 2065/- for hair test and 1070/- for shampoo. Totally paid 48, 135/- on that same day. On 26/07/21, my father was hospitalised. During that situation i was financially unbalanced and applied for hair treatment cancellation on 26th itself. Also, I requested to the manager Mr. Sasi sir to refund the amount promptly so that i can avail it for my father's treatment. He want me to give request letter and he ensured payment would be refunded with in three months. After That, there was no proper response from Tirunelveli branch even after visiting them directly 2-3 times. And they asked us to approach Chennai branch for any refund related queries with one contact number [protected]. Person from chennai branch assured us they will process refund and that will take 1 week of time. After few days no response for calls. Now, it is almost 4 months gone and there is no resolution still. Hence, kindly help us to arrange the refund amount as soon as possible.

Sorry for inconvenience

Thanks and regards
Mrs.Vasantha Geetham
W/O-Nagarajan

[protected]