[Resolved] Vcare Hair Clinic — I'm complaining about their Consultation | |
Today I visited Vcare hair clinic in porur for consultation regarding hair fall. This is my first time visit to Vcare. Really I had strong hope over the brand that they will provide the best service. Once after I reach there, they asked me to fill my details in a sheet, then I met their so called senior consultant who is around 25years old. I don't know how she is called as a SENIOR consultant. She examined my hair and said you've DHT hormonal issue, high stress level and scalp is covered by dandruff. In which I don't accept even believe one thing, I'm not a stressed person. Then she asked me to take 2 tests which costs around 500 rupees. I've taken the test because they said, you'll recive the result in 10 mins. But after taking test they said one teast result only we received another test result will come after 10days. I really got anger and asked them, why didn't you inform this priorly. They were just looking at each other and blinking. Afyer 10 mims the so called senior consultant called me inside her room and explained about the result and asked to buy me 3 kits for Rs. 35000. I said lemme think and decide about it and asked for my test reports. She said you can collect it from the reception. Once I reach the reception, the receptionist said "manager wants to meet you, he will do some doscounts in your kit price". I reached manager's room who is a cheap characterized person who keeps on looking below my neck which I can't even tolerate, so just slammed the door and came out and I left the clinic. Such a worse day in my life, a worse creature he is. Note: Before the consultation itself they'll ask you to pay the consultation fee of Rs. 850. I demand refund of my consultation fee. Never visit this clinic. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Vcare Hair Clinic customer support has been notified about the posted complaint. Verified Support May 07, 2021 Vcare Hair Clinic Customer Care's response We apologize for the inconvenience, When we go through our records we couldn't find your information. Therefore, Kindly share your registered mobile number, client ID, and the date of visit to [protected]@vcaregroup.in. We will investigate this issue and get back to you with the right solution.
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+91 44 2815 1547
#6, 4th Floor, Kalyan Lakshmi Apartments, 1st Main Road, Kasthuriba Nagar, Chennai, Tamil Nadu, India - 600020
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