[Resolved]  Vcare Hair Clinic — Inva care kit / Escalation 1- need refund

Address:Indranagar

Hi

My name is chitra rajendran, I am getting hair treatment from 8 months. On Wednesday[protected] I had been to vcare clinic which is in indiranagar branch bangalore was advised purchase inva care kit and asked to pay 6450 since the kit was not available in the branch they said the kit will be delivered to my address by evening itself and I have told them once the kit is available I come and buy that time but the people insisted me to pay that time only due to your emp sales pressure I was asked to pay 6450 It's been 4 days I hve not received the kit . So I want the order to be cancelled and need a refund to my account ASAP and there no any update from the branch after collecting the money from me I have calling them every day and asking for the status there no proper response I have never seen like this worst service from u people there no proper intimation from ur side and same have been contacted ur customer service people more the 5 times they don't have any idea abt that they have redirected to Mr. Shanmugaraj
phno.[protected] I have me calling from 3 days he told me he will check and conform me back but still now there no any response kindly check in priority and refund my amt within 24hour or the same will be uploaded in social media too... Do the needful

Bank details
A/c No: [protected]
IFSC code: UTIB0000052
R chitra
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Nov 7, 2021
Complaint marked as Resolved 
As I have visited today 07/10/2021 for v care Indiranagar branch the Dr. Kavitha as been explained me about the issue and she as clarified all the misunderstanding and I have received my inva care kit she as explained me about the product henceforth I am closing this complaint issue as been resolved thank you
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2021
Vcare Hair Clinic Customer Care's response
We will investigate this and get back to you with the best resolution.
Oct 31, 2021
Updated by Rajendran chitra
Still the investigation is going from ur side take ur own time how much time u will get it's risk for u people I have already post in Instagram and Facebook on this issue..
Nov 07, 2021
Updated by Rajendran chitra
As I have visited today 07/10/2021 for v care Indiranagar branch the Dr. Kavitha as been explained me about the issue and she as clarified all the misunderstanding and I have received my inva care kit she as explained me about the product henceforth I am closing this complaint issue as been resolved thank you
Complaint comments 

Comments

It's been 9 days how many days do u people want I have given enough of time I can't wait anymore please team try to solve the issue within this week

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