[Resolved]  Vcare Hair Clinic — Not satisfy with customer service and got skin allergies and not following the safety measures

Address:Vellore
Website:Treatment issue

I went for treatment and waited for almost 6 hrs and no one is wearing mask including the receptionist and treatment was waste of money, Post the treatment i just came out without informing and almost week i had acne problem and dark skin . I got a call for appointment and told them i am not gonna come because of the treatment provided was waste and paid 21 K and i am scared of safety measures in current situation that they are not even following basic rules. I told i am not gonna take appointment . She said now they are following the safety measures . They don't even have tissue . I want refund .Attached the call .
Was this information helpful?
No (1)
Yes (1)
May 14, 2021
Complaint marked as Resolved 
I have visted on April 10 and told my skin is very senstive. But still they did wven consider and gave treatment and i got lot of acne and skin allergy and darkness.. I felr really disappointed . Basic covid rules were also not followed . How come a person will visit second time. If their is safety measures as well.. No proper treatmwnt and no safety measures. Total money waste ...
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2021
Vcare Hair Clinic Customer Care's response
Hi Nikitha,

We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic to [protected]@vcaregroup.in, We will investigate this and get back to you with the best resolution.
May 11, 2021
Updated by Nikitha77
I have shared the requested details in mail . Please resomve this issue
Complaint comments 

Comments

I have sent the required details. Please rsolve thia issue.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vcare Hair Clinic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    423
    Pending
    91
    Resolved
    198
    Vcare Hair Clinic Phone
    +91 44 2815 1547
    Vcare Hair Clinic Address
    #6, 4th Floor, Kalyan Lakshmi Apartments, 1st Main Road, Kasthuriba Nagar, Chennai, Tamil Nadu, India - 600020
    View all Vcare Hair Clinic contact information