[Resolved] Vcare Hair Clinic — payment issues

rohit Roni

from Mumbai, Maharashtra

Address:

Sri sai tower no 48,y3/49/2A poonamallae trunk road, porur, 600116

On 15th sept i went to porur prabha vcare for enquiring details on hair treatment... They told we have an offer regarding the bday of prabha maam. So, if i pay rs 2000 as advance i get an offer... After i decided take the treatment later... And asked for refund they told the advance amount is non refundable... They never told me it was nonrefundable prior to the payment nor the bill was provided for the payment of 2000rs. I hav submitted the bill which was given on 21st sept after i asked for a refund. Plzz kindly take into matter and refund my money as soon as possible

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Oct 27, 2019

Complaint marked as Resolved

Vcare Hair Clinic customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Vcare Hair Clinic Customer Care's response Apologize for the inconvenience caused. Customer satisfaction is a very integral part of our business. We are really sorry that this has happened to you, kindly share us your contact details to [protected]@vcaregroup.in. We will investigate on this and get back to you with the best resolution.