[Resolved] Vcare Hair Clinic — Refund against payment

Rajeev vizag

from Visakhapatnam, Andhra Pradesh

Dec 22, 2021

Address:

Visakhapatnam

I was approached Vcare Visakhapatnam branch on 02.11.19 for my hair problem they suggested and told if I take Biocel and CHRK treatment I can get 100% result and taken money for that Rs.60000/-(inc.medicnes) for 6 sittings I was taken 6 sittings and taken medicine as per their suggestion I was asking about the result from my 4th sitting onwards they said it will come from from 5th sitting but no result after 6th sitting also. Then I was approached to the doctor said and accepted as no result I got with their treatment escalated the same to their Head of Dept Mr. Rahul he also accepted about their failure and agreed for refund then after no responce after calling many time in span on 3 years no responce from him and finally today he texted a message
as your refund is not approved. He is not even tell the reason in the call. Wasted my time of 3 years and Rs.60000/- hence I request through this platform and arrange my refund ASAP.

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Jan 24, 2022

Complaint marked as Resolved

Vcare Hair Clinic customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2021

Vcare Hair Clinic Customer Care's response Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.