[Resolved]  Vcare Hair Clinic — Refund issue

I wish to complaint about Prabas VCare hair clinic regarding refund. I paid Rs.100000(Rs.20000 as down payment and Rs.80000 under Bajaj Finserv Limited ) on January 5th 2021 for cosmetic hair replacement treatment, (ID - MDU[protected]. Later i came to know that, this treatment is not good for my health, so that i contacted to prabas VCare hair clinic madurai branch and informed that i would like to cancle the treatment, make refund and cancle the loan under Bajaj finance loan on 8th January. But still today I didn't get any proper response, kindly take immediate action and make refund very soon.
Thank You.
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Mar 2, 2022
Complaint marked as Resolved 
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2022
Vcare Hair Clinic Customer Care's response
Hi Jorges Janos,

Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

Regards,
Customer Support Team.
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