I'm Durga Pooli, I have acne problem so I visited Vcare clinic in Tirupathi. They suggested we have offer on both skin & hair so I chose to take treatment for skin as well as hair.
I have taken stem cell acne therapy and Bio cell advance treatment for hair. But my skin started to get reaction and my acne has become worse than before. I have sent the images of my face to the consulted doctor in Vcare she said it is not because of our products. Then we went to a dermatologist in chittoor when she saw my issue and said immediately stop taking treatments and products as your skin got reaction. Then the dermatologist suggested meto go to CMC hospital so we consulted the doctor in CMC hospital it took me 4 months to cure my skin issue but still it is not completely cured. So I have stopped taking the treatment in Vcare.
As I have stopped the treatment but amount I have paid was not refunded. I have paid the products cost of Rs. 15, 000 and treatment cost Rs. 32, 000 the total cost Rs. 47, 000. Kindly refund my amount I have paid. They said it is not possible to refund so we thought to approach it legally but I saw this portal where our issues are resolved so I'm mentioning my issue here kindly resolve the issue immediately.
Thank you
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