Address: | : Skm Plaza, AC 15, 2nd Ave, Anna Nagar, Y Block, Anna Nagar, Chennai, Tamil Nadu 600040 | Website: | www.vcaretrichology.com |
Hi, I have started the Hair Loss (Stem cell treatment) in Vcare Health Care(Anna Nagar Branch- Chennai) I am facing the following issues with them.
1. I faced some side effects like (Increasing hair fall X10, Hari thinning and stomach pain on taking their tabulates)
2. They keep changing the product for my hair problem. One doctor is suggesting one shampoo and another doctor suggesting another shampoo since there was a mistake happen on the shampoo selection by the first Dr it makes me think like LabRat for them.
3. 2nd doctor suggested me a hair cream, but after using the product it started thinning and increating the hair fall X10. So I returned my product to Vcare within 1 week but they still did not respond to me back yet. Also, Anna Nagar's Manager is not giving any proper response and contacted Vcare customer case they said ll me in 24 hrs, but it's almost 14 days none of them called me back. They took the product without any guilty.
4. They took my hair samples after 4month of treatment start. I don't know on what basis they started the treatment.
5. QA team (Persons who talk to customers about the treatment) and doctor statements are totally different.
6. After raising the concern intentionally they are making me wait 30-40min
7. As mandatory they asked me to buy a product that cost 3750 but still, they did not use it.
Also since I did not contact them they took it for granted. Was this information helpful? |
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