Vcare Hair Clinic — Wrong treatment suggested

Address: KORAMANGALA BANGALORE

Hi...I visited VCARE KORAMANGALA brand in the month of march 2021 for the treatment of acne scars and doctor sangeetha and vineetha suggested yellow peel for my problem and suggested to go for 6 seetings and charged me approx 23000/- and after the payment problem started from day one of treatment no proper response for treatment appointment no one answered my calls and took appointment lost my money and my peace and struggled to get the appointment and every time i visited i see all new faces of doctors always they change the branches i never saw same doctor face two times after 3 treatments when i visited for my 4th treatment doctor by name AARTI told me that the treatment which is suggested to me for the acne scars is wrong and she promised a call back but never got a call back from her and when i called the branch never got a response and 4th treatment was handled by a untrained lady and as a result my skin was damaged a lot and could see redness and more open pores on my face which affected badly and later this issue was escalated to karnataka head MR. SOMNATH he assured me a resolution and referred DR.ALFINA she suggested microneedling process i waited and approched for the same but again no response from the team...iam requesting for a refund help me out...
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Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2021
Vcare Hair Clinic Customer Care's response
Hi Sayyad Afreen,

We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

Regards,
Customer Support Team.
Sep 14, 2021
Updated by Sayyad Afreen
Your email ID is invalid...
Sep 14, 2021
Updated by Sayyad Afreen
VBLR21030044 this is unique id
Visited branch.. Koramangala Bangalore
Visited date... 22nd March 2021
 
2 Comments

Comments

When i approached Area head MR> SOMNATH he doesnt even remember me and asked me who iam and i would have made hundreds of calls to him but never answered any call promised a resolution in two days but till today no updates and they are forcing me to take the treatment which iam not interested in anymore...and they dont listen and argue with the customers...i atleast expecting a resolution from thsi forrum...
This is Wat expected from you cheaters... This is the basic common statement you post after every complaints...

VBLR21030044 this is unique id
Visited branch.. Koramangala Bangalore
Visited date... 22nd March 2021

Now I have provided details to you and I'm expecting some positive response from you guys...
Sayyad Afreen's [Complaint's author] reply, Sep 14, 2021
now you got details I didn't get any response from your side...

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    #6, 4th Floor, Kalyan Lakshmi Apartments, 1st Main Road, Kasthuriba Nagar, Chennai, Tamil Nadu, India - 600020
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