Vedix — Money not reverted from payment gateway

My 4590 Rupees are stucked and i received only 1530 from payment gateway.
Since all the transactions are made at the same time one after the other.
Please tell when remaining money will be Credited to my account?
It was done on 8 may and till now i haven't got my remaining rupees
All should come on same day as one of the payment reverted back
Already 5-7 days are over and haven't got all my money please tell whether other money will be given back or not, and if yes how much time more will be needed.
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