Veer Zaara — cheating by sent a worst saree

Address:

katargam ved road surat, Surat, Gujarat

I ordered 2 sarees from veerzara on feb24. I received a parcel from the nearest postoffice and paid 1186rs. But when i opened it i got a bad shawl. And a damaged saree. They sent worst products and cheating me. I fill the refund form but no reply. I want my money back through my bank account. Please do the needful to get back the money and block this type of fraud sites. Dont try to cheat public.