Veerzara.in — refund of my money as I didn't receive the right package

I ordered a dress and received a torn old saree. First time I'm having such a bad shopping experience. I want my money back. I had already submitted return fund form but they don't seem to respond. I also called customer care but still of no use. If I don't get any response within a day, I'll surely file a case against this company
Biller id-9823
Order number-78071
Amount-Rs 755