Velex Logistics Pvt Ltd. — Pan card not delivered by Velex Logistics

Website:kerryindevexpress.com

My newly generated PAN card was dispatched by NSDL through Velex Logistics. I received a SMS from NSDL about the details and AWB Number on 23-FEB-2022. Since its been more than a week, i thought i will check online about the whereabouts of my courier. When I checked, it shows that it has been already delivered to some Imtiaz whose mobile number is [protected]. It is very strange because usually the courier guys call up the mobile number of the addressee if he/she is not available to take the delivery while handing over any cards, bank items, etc., When I am reading about that courier company, I see many people have raised their complaints. Why is NSDL not taking any action against this courier company. Now I am scared if my PAN card will be misused.

Request you to take necessary action against Velex Logistics and please deliver my PAN Card to me.
My AWB No.: [protected].
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Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
Divya Salian's reply, Apr 16, 2022
Why can't India speed post be used instead? It's been one week since dispatched, still did not reach me. Velex courier. I hope it does.
We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
We hope your concern is resolved now and for any further query, kindly write us at [protected]@nsdl.co.in
This is resolved. Thanks
My father's pan card not delivered by PAN card has been dispatched on 26-Sep-2022 by VELEX LOGISTICS PVT LTD courier vide airway bill no. [protected].
But toady it showing delivered i have not received it.

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