Velex Logistics Pvt Ltd. — Parcel showing delivered but not delivered

My newly generated PAN card was dispatched by NSDL through Velex Logistics. I received a SMS from NSDL about the details and AWB Number on[protected]. Tracking is showing, it shows that it has been already delivered to someone (Shree Lal) whose mobile number is 66666. It is very strange because usually the courier guys call up the mobile number of the addressee if he/she is not available to take the delivery while handing over any cards, bank items, etc., When I am reading about that courier company, I see many people have raised their complaints. Why is NSDL not taking any action against this courier company. Now I am scared if my PAN card will be misused.

Request you to take necessary action against Velex Logistics and please deliver my PAN Card to me.
My AWB No.: [protected]
PAN : BVMPM7423B
Acknowledgement No. : N-[protected]
M. NO. : [protected]
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