Vestar Ac — Defective air conditioner is not been replaced by the vestar company (ac is still in warranty period

Address:New Delhi, Delhi, 110007
Website:vestar india

Sir\madam,
I Abdullah Naseem, bought a Vestar airconditioner on 02nd july'16, from Cool Care Airconditioning,
H.O-4/1, Singh Sabha Road, Behind Amba Cinema, Shakti nagar, Delhi 110007.
On 22nd Aug'16 the gas of the ac leaked, after complaining it was being filled by the company but on 28th Sep'16, once again the same problem had occured and been serviced by the company again. After which the winter season approached and we packed the ac and now as summer had arrived, we registered a call for service. After which a serviceman came and told us that the gas has leaked completely.
Since it has become a regular problem of gas leaking so i came to a conclusion that this air conditioner is defective and then i requested the dealer and the company as well to replace this defective ac.
Both the dealer and the company is willing to repair it but not agreed to replace it.
Now i request you to plz deal the above mentioned matter and get the needful done.
thanking you,
yours sincerely,
Abdullah Naseem.
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