Vestar Ac — Split AC not working at all even before Warranty period over

Address:Ghaziabad, Uttar Pradesh

Last year in July, I purchased a Split AC of Vestar from Pacific Electronics, Ghaziabad. Since than I am troubled with its functioning. In the past two months, I have lodged complaints at the customer care of Vestar for appx 15 times [in 60 days]. The Compressor of this AC was replaced within a year`s time in the month of April 2015, after that also this AC didn't worked properly. Last complaint number GHA[protected] was lodged on 20th June 2015, and Now again on 21st June 2015, my AC is not working at all. I want a complete replacement of the unit of this defective AC as soon as possible. I will be waiting for a revert back sooner than later or else i will have to take some strict legal actions against this product of your company.
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The compressor of this AC isn`t working at all. There is Leakage of water from this AC. At times there is cracking sound coming from it. Even after getting compressor changed this AC isn`t working at all.
I have bought a vestar 1.5 ton Ac in April 2015 and got Gas leaking and damaged problem in July 2016. when I called to Mr. Sanjeev Hr Manager. he has not giving me any response about the problem and said that its your luck that your ac got the problem in one year. he had no any bad feeling about the Ac was damaged in one year only.
We purchased vestar window ac on 23/05/2013, i m very unsatisfied by it

very bad company, no time to time service, no status about any complaint.
pathetic company and pathetic products. The AC didn't worked for a day. On complaining they say that they are busy handling complains. Its been days no one has showed up.
Pathetic product and company. AC didn't worked for a day. No one has come up in days and on asking they say they are busy handling complains.

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    Contact Information

    Ghaziabad
    Uttar Pradesh
    India
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