Vi Or Vodafone Idea Limited — [protected]_Without my request services activated and money deducted

Hi,

On 3rd may 22 unnecessary services activated without my request.

Directly getting messages about games activation and deduction of money.

There is no mention of these activation on vi app to deactivate or raise support for these unnecessary deduction.

below 2 services activated without my request:
1. Access games world
2. Access handset inbuilt games.

Please find screenshots attached.

Please deactivate these services and refund the amount deducted and please stop activating these services by itself without my request.

Thanks,
Shirin Radhanpura