Vi Or Vodafone Idea Limited — [protected]_Without my request services activated and money deducted

Hi,

Unnecessary services activating without my request.

Directly getting messages about games activation and deduction of money.

There is no mention of these activation on vi app to deactivate or raise support for these unnecessary deduction.

Below 2 services activated without my request:
1. Access games world
2. Access handset inbuilt games.

Received messages as below:
Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 20
Your balance is Rs. 405.69"

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 380.69

Please find screenshots attached.

Please deactivate these services and refund amount deducted and please stop activating these services by company themselves without my request.

Thanks,
Shirin Radhanpura