[Resolved] Via.com / Flightraja Travels — Airline ticket refund | |
My trip was cancelled by Eva Air last 4 April 2020 because of the pandemic. I purchased the ticket thru Via.Com. I emailed them immediately when I knew about the flight cancellation. They have informed me that they are still processing my refund. They keep on sending the same generic reply everytime I remind them of the refund. I have consistently email them for the past 3 months, to no avail. No reply whatsoever. I am based in singapore, and they dont have any contact number her nor a legit physical office. Its already 10 months, and they havent refunded me of my air ticket. I deserve justice. Booking reference is FMNSG107MNFKEY My email add is [protected]@yahoo.com Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. | |
 1 Comment | |
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Kindly write an email to sg.[protected]@via.com
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