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Via.com / Flightraja Travels — bus ticket not received

I booked bus ticket for coimbatore to chennai in vetri travels through via. Com. Amount debited in my account but am not received any tickets. I called vetri travels he say not confirming your tickets call customer care we are not responsible go and complaint in online customer care. So I tried lots of times but no one can response what happened my money. Send who is the right person to contact send the number
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Complaint Status


[May 03, 2019] Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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    Via.com / Flightraja Travels
    Customer Care Service
    Customer satisfaction rating
    18%
    Complaints
    429
    Pending
    0
    Resolved
    73
    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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