[Resolved] Via.com / Flightraja Travels — Cancellation refund not received

[Resolved] Via.com / Flightraja Travels — Cancellation refund not received

A arvi_k_rnc from Hyderabad, Telangana

Team, Please cancel these two bookings and refund ASAP. FMNAA3EM24NEB FMNAA3EM1SYX3 It is cancelled from airlines long back as flight itself was cancelled and even after sending an email, you have not responded. Have tried contacting over the phone as well, but even after an hour, it doesn't connect. Please refund the amount ASAP. Regards Arvind Phone: [protected] Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Verified Support

The refund is process to the same mode of payment for the reference id

FMNAA3EM1SYX3
. 12/12 18:39 - XXXX-XXXX-XXXX-3010 - Charge - Amount: 16441 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 12/01 12:56 - XXXX-XXXX-XXXX-3010 - Refund - Amount: 15541 - Transaction id: [protected] - Transaction Successful(CAPTURED)
FMNAA3EM24NEB

1. 12/12 18:47 - XXXX-XXXX-XXXX-3010 - Charge - Amount: 4183 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 13/01 12:54 - XXXX-XXXX-XXXX-3010 - Refund - Amount: 3883 - Transaction id: [protected] - Transaction Successful(CAPTURED)

Kindly check with the banker with the transaction id .