[Resolved] Via.com / Flightraja Travels

[Resolved] Via.com / Flightraja Travels — didn't get refund

P Pranav Paul

My pnr number is pes24v, and booking ref no. Is (Fmnaa3asrqcqf) whose journey date was 25th march, 2020. Due to lockdown flight was cancelled. But still now after 2 month i didnot get any refund in my bank account. I mailed to indigo care, they said, they has refund to their end and to contact with flightraja agency. I try to call via customer, but no response was there. I am very disappoint with via agency. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Verified Support

The refund is processed to the same mode of payment
Kindly check with the concerned bank.

2. 12/09 18:24 - XXXX-XXXX-XXXX-7798 - Refund - Amount: 7500 - Transaction id: [protected] - Transaction Successful(REFUND SUCCESS)
3. 12/09 18:24 - XXXX-XXXX-XXXX-7798 - Refund - Amount: 10038 - Transaction id: [protected] - Transaction Successful(REFUND SUCCESS)