[Resolved]  Via.com / Flightraja Travels — Flight Refund FMNJA3AMOUYG3

Flight cancelled due to covid19 on APRIL 28th, 2020

this is really very bad & worst service am ever facing from VIA, i have sent many mails from past 2 months, till now not even a single reply from VIA (EZIX TRAVELS), i tried reaching customer care but even after waiting for an hour to connect the call, but will never connect, am not able to answer the customer here, he spoke to Air Asia customer care where they have told him that its been refunded on 9th JULY 2020, customer isn't listening to my request,

Ticket Details
FMN No - FMNJA3AMOUYG3
Flight No - I5-2392
Date of Journey - 28-April-2020
Sector - BLR - IXB
No of Pax - 03
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Aug 12, 2021
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2021
Via.com / Flightraja Travels Customer Care's response
The refund is processed to the same mode of payment
Kindly check with the concerned bank.

1. 13/02 19:47 - Charge - Amount: 14495 - Transaction id: - Transaction Successful(BANK: NULL| BRANCH: NULL| CHEQUE/DD NO.: NULL| RECEIPT NO.: NULL| DOI: NULL)
2. 26/08 00:51 - Refund - Amount: 14460 - Transaction id: - Transaction Successful(BANK: NULL| BRANCH: NULL| CHEQUE/DD NO.: NULL| RECEIPT NO.: NULL| DOI: NULL)
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