[Resolved] Via.com / Flightraja Travels — Fly Ticket cancellation but amount not received

MD NUR ALAM SK

Address:

E 3252/2074 j.j colony bawana delhi 110039

Reference No. :59411212
Flight PNR No Y3SL5G
MUMBAI TO KOLKATA
16/05/2020 Jis ka rupees mera account me ana tha woh avitak nahi aya, mai Air Asia flight company me call kiya toh mujhe bola ki hum apne taraf se apka paise Return kar diya ap jis egency se bnaya waha contact kare a bola aur payment ka Reference No diya wo hai 59411212
5 Passenger tha jis Logo ka nam
SAHADAT ALI
ARSAD ALI
AZAD ALI
MD KAMRUDDIN HASAN
ABU TAHER SEKH
Plz sir mer paise mujhe return kijiye, thanks via team

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Aug 8, 2021

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Jul 13, 2020

Updated by MD NUR ALAM SK Reference No. :59411212
Flight PNR No Y3SL5G
MUMBAI TO KOLKATA
16/05/2020 Jis ka rupees mera account me ana tha woh avitak nahi aya, mai Air Asia flight company me call kiya toh mujhe bola ki hum apne taraf se apka paise Return kar diya ap jis egency se bnaya waha contact kare a bola aur payment ka Reference No diya wo hai 59411212
5 Passenger tha jis Logo ka nam
SAHADAT ALI
ARSAD ALI
AZAD ALI
MD KAMRUDDIN HASAN
ABU TAHER SEKH
Plz sir mer paise mujhe return kijiye, thanks via team

Verified Support

Mar 24, 2021

Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of payment
Kindly check with the concerned bank.
1. 02/04 21:40 - Capture - Amount: 17620 - Transaction id:[protected] Transaction Successful(THE PAYMENT HAS BEEN SUCCESSFULLY COLLECTED)
2. 22/09 17:25 - Refund - Amount: 14940 - Transaction id: [protected] - Transaction Successful(SUCCESS)