Just bought two tickets from singapore to vietnam, total cost was $384.
When i was buying the tickets, your application never once stated that there was no check-in baggage. Also, it stated that the tickets were refundable.
Now, i have to get a refund because there is no check in baggage allowance but i have pay $340? Does it even make sense? When its your fault that you never state check-in baggage wasnt include? And i can only get $40 refund back?
This is the email sent to me
Dear guest,
Greetings from via.com..!!
With regards to fmnsg205l2xtpz kindly find the reissue charges below and revert to proceed so that we will send payment link to pay the amendment fees.
Changes should be done 24hrs before the departure.
2. Vn 650 s 06sep sinsgn hs[protected] o e fr
4. Vn 657 s 10sep sgnsin hs[protected] o e tu
Airline charges : 70 sgd per person
Fare difference : 275 sgd per person
Via fee : 100 sgd per person
Cancellation charges
Airline fee - 70 sgd (Per person)
Via fee - 100 sgd (Per person) Was this information helpful? | 
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