Via.com / Flightraja Travels — No refund for flights booked during covid19 lockdown period

Website:Via.com

I had booked flight for travel from Bangalore to Bidar for travel on April 26 2020.However due to Corona lockdown last year all flights were cancelled.I asked the booking website via.com to refund my money, at which point they said since flight was cancelled refund was not possible but booking for another flight was possible later.They then asked me to contact flight operator truejet for full refund.one year later no govt has asked all flight operators to refund the fare fir flight booked during covid19 lockdown period.I contacted truejet for full refund and they have told me that they have refunded my fare as on April 9 2021.After this I contacted via.com, but I have not even received a reply from them.even after mailing them multiple times.This is fraud bieng done by via.com.I want a full refund as soon as possible.Do not use thier site for booking any tickets.
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Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Apr 26, 2021
Updated by vignesh kemminje
Reply from via

Apr 26, 2021
Updated by vignesh kemminje
Reply from truejet

May 03, 2021
Updated by vignesh kemminje
Yet to receive a call even after I shared my number

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After pestering me to share my number twice.I am yet to receive a call from via.

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