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Via.com / Flightraja Travels

[Resolved]  Via.com / Flightraja Travels — no response on refund status for cancelled booking due to covid-19

Via.com booking id: fmnsg105tvzvob / cebupacific booking no: f8wq4t. Contacted the airline for the cancelled trip and they have confirmed the full refund has been processed back to the agency via.com. Have sent an email to via.com and there has been no response or decency to acknowledge the email. Please provide status on refund
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Aug 7, 2021
Complaint marked as Resolved 
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Via.com booking id: FMNSG105TVZVOB / SCOOT booking no: F8WQ4T. Contacted the airline for the cancelled trip and they have confirmed the refund has been processed back to the agency via.com. Have sent an email to via.com and there has been no response or decency to acknowledge the email. Please provide status on refund
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We have shared your details to the concern team they will guide you on the same.
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