[Resolved] Via.com / Flightraja Travels — Not releasing cancelation refund

amit_sharma270175

from Mumbai, Maharashtra

Address:

560045

Via.com website RefNo FMN1PSK4PRW.
Booking Detail AI-9627 (PNR Z3KQJ) for 17th jun 2016 by Via.com.
Cancelled on 14th Jun & They charged 2000 Rs. But They are not taking endorsement letter from airindia asking from us. I am unable to understand why we need to visit personally to airindia to collect this docud to ment. They need to take confirmation from airindia & refund my money on priority

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Aug 12, 2021

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2021

Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of payment

Payment Details:
1. 30/05 15:58 - Capture - Amount: 3509 - Transaction id: 0191FMN1PSK4PRW_[protected] Transaction Successful(TRANSACTION SUCCESSFUL)
2. 28/09 11:47 - Refund - Amount: 1314 - Transaction id: 0191FMN1PSK4PRW_[protected] Transaction Successful(REFUND SUCCESSFUL)