[Resolved] Via.com / Flightraja Travels — Refund amount

Mlwa12144

Address:

EBIX Travels Private Limited (formerly known as FlightRaja Travels Private Limited) RAHEJA TOWERS, # 26/27, 8th Floor,MG Road, Bangalore 560001,Karnataka India

Hi Team,

I have not received the refund yet for my cancelled ticket. Air Asia airline has already refunded the money on 11th April to Via.com but I have not received the money yet from Via.com. Your customer care number is not reachable.
No Respone on the email.

Please find the below details:
VIA reference number: FMNJA3B79IZP3
PNR NO:ET9KGI
Airline: Air Asia

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Aug 7, 2021

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2021

Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of payment
Kindly check with the concerned bank.

1. 02/03 23:32 - XXXX-XXXX-XXXX-9935 - Charge - Amount: 8136 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 17/09 15:07 - XXXX-XXXX-XXXX-9935 - Refund - Amount: 7952 - Transaction id: [protected] - Transaction Successful(CAPTURED)