Via.com / Flightraja Travels — refund delay

Address:Bangalore, Karnataka

On dated 18/11/2018 jet airlines flight no. 9w -774 bangalore to pune itself cancelled by jet airlines due to non-operational reason. The pnr of the flight is bjcdyw the three passengers were going to fly from the same airlines. I have made tonnes of call to your customer care also send lots of mail to you, but till date you didn't back my refund. Booking reference no is fmnla2r2rn1p3, cancellation booking id is crn08ugkthz
Please find the new tickets, and inform me the refund status. Thanks.
Old eticket no.:[protected],[protected],[protected] new eticket no.:[protected],[protected],[protected]
I have made tonnes of call to your customer care also send lots of mail to you, but till date you didn't resolve my refund query. Today i called to your customer care one miss pick the call, i gave her all the details of
My refund request. After all the listening she reply me that, she talked with the concern cancellation department and they reply it will take 30-45 days to process, it's horrible. Already you have taken that much time, i have given all the details of cancellation. So do it as fast as
My mail id :[protected]@rediffmail.com
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    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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