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Via.com / Flightraja Travels

[Resolved]  Via.com / Flightraja Travels — Refund of cancelled tickets not given since two months

Ref no. Fmnla3ajsosps
Pnr: qq8nne

Havn't yet received the refund amount of rs.9696.00. Customer care is non responsive even on phone line and email.
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Aug 12, 2021
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2021
Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of payment
Kindly check with the concerned bank.
1. 10/02 23:07 - XXXX-XXXX-XXXX-2417 - Charge - Amount: 9696 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 16/09 16:34 - XXXX-XXXX-XXXX-2417 - Refund - Amount: 9306 - Transaction id: [protected] - Transaction Successful(CAPTURED)
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Comments

No uodate from flightraja team yet...no acknowledgement either...what on earth are they doing sitting with with so many people's money
Reply
No action yet...i haven't received the refund or an acknowledgement from flightraja
Reply

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