[Resolved] Via.com / Flightraja Travels — Regarding the refund | |
Hi team I booked a ticket for 24th march (Fmnaa3bjswthm) But due to lockdown my flight got cancelled, and airlines issue the partial refund to booking partner, i. E. Via.com. When i asked for the refund to via.com, they asked for the confirmation mail of airlines, i provided the same. But its been almost 3 months, but neither they provided the refund nor update me about the issue. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 24, 2021 Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of paymentKindly check with the concerned bank. 1. 24/03 12:00 - XXXX-XXXX-XXXX-1255 - Refund - Amount: 2122 - Transaction id: [protected] - Transaction Successful(CAPTURED) 2. 14/03 12:40 - XXXX-XXXX-XXXX-1255 - Charge - Amount: 10062 - Transaction id: [protected] - Transaction Successful(CAPTURED) | |
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