[Resolved] Via.com / Flightraja Travels — Ticket not booked but payment credited

[Resolved] Via.com / Flightraja Travels — Ticket not booked but payment credited

S Sindhuvijay

I was trying to book tickets from bangalore to madurai in the intervening night of 04-05 aug '20. Post entering the payment details and the otp, i received a message saying the sever is not responding and the page didn't loaded. I haven't received any sms or email regarding confirmation of ticket booking. But today i had noticed the amount is charged in my credit card. No reply when i sent mail and not able to contact customer care. Request to pl return the amount in case if you had received it at your end pl... Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Sep 14, 2020 Updated by Sindhuvijay Still open no revert received. We confirm with bank that payment has been detected. Lease revert early Sep 14, 2020 Updated by Sindhuvijay Worst service ever seen. Not even attending calls and reverting mail. Verified Support Mar 23, 2021 Via.com / Flightraja Travels Customer Care's response Kindly share your via booking reference id
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